Question about GE 25.0 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black-on-Black

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Where is the drain in the freezer? Can I access it?

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It is near the bottom of the freezer, if you remove the lower basket/shelf you will see a 'step up' and a back panel with slots above the step. The drain opening is just below the slots in the back panel. This link may help if you are going to clean it out. Let me know if it helps. Thanks

Posted on May 03, 2010


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How do I obtain access to the drain tube on my Frigidaire Freezer model FFU20F9G?

Good Morning Shirley, thanks for your post!

From the information you have provided you need to access the drain tube on your Frigidaire freezer. The drain tube is located in the rear wall of your freezer. In order to do so you would need to disassemble your freezer and this is not a simple DIY job. I would recommend that you consult with a professional technician for proper disassembly and reassembly. This will help you avoid any future issues. -Matt

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You need to remove the panel inside the freezer compartment to access the evaporator rain line. Once accessed,you will see a drain hole. That drain has a hose leading to a pan in the back of the refrigerator; this drain is plugged an causing water from defrosting ice to drain to the pan in the back of the refrigerator. You need to unstopped that drain hose with compressed air and not chemical.
If you have any probem removed the panel inside the freezer, removed the cardboard panel to access the drain hose. Grab the hose and blow compressed air into it. Please note that you will be blowing back into the freezer compartment, and some cleaning will be necessary. The drain hole will then be opened.

Dec 16, 2010 | Hotpoint HSS25GFP Side by Side...

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Where is the drain llocated and how do i unclog it?

The drain is always under the freezer coils. On a lot of side-by-side models you can see the drain without taking anything apart just look at the bottom back of the freezers. On some side-by-sides and all top freezers you will have to remvoe the cover off the freezer coils to access the drain.

Once you access the drain remove all ice that is on top of the drain. Then use a turkey baser to force hot water down the drain untill water flows freely. The mix baking soda with water and pour it down the drain. Check out this page

Oct 07, 2010 | Refrigerators

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Started leaking water accumulated on bottom shelf in lower level. now top freezer takes 2 days to freeze ice, bottom freezer vent clogged.

The drain is clogged. When the drain clogs it can also clogs the airflow vents. Remove the back wall of the freezer to access the drain. Remove all the ice blocking the drain and the vents. Then use a trukey baser to force hot water down the drain until water flows freely. Then mix water with baken soda and pour it down the drain.

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Water is draining and freezing from the freezer and leaks onto the floor

This is an easy fix! First either remove the back access panel or remove the interior freezer access cover. You can reach the drainline from either side. What has happened is your evaporator drain line is clogged. You will need to use a blowdryer to thaw the ice blocking the drain line. The drain line is located at the bottom of the freezers interior back wall. All you will need is a long screwdriver/clotheshanger. Once you have thawed the line stick your screwdriver/clotheshanger and unrestrict the line. I hope I helped you.

Aug 31, 2010 | Refrigerators

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Inside the refrigerator underneath the vegetable bins we are getting ice build up. We have defrosted twice but the build up reoccurrs. Where exactly is the drain opening? and How do I clean it? How do I...

The drain opening is inside the freezer compartment (in the rear) so you need toremove the back and maybe bottom panels (inside the freezer), or you mey be able to access this hole from the back of frig if the drain tube is located outside the unit (in the rear). The best way is with pressurized air ( not a coat hanger wire). The drain heater (if so equiped) can only be accessed from the freezer by removing the panel(S). Good luck, macgivor

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Clogged defrost drain on GE side by side

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Freezer drain plug

Self defrosting refrigerators as well as freezers all have a defrost drain system. This drain system can become plugged or frozen causing defrost drain water to back up into the refrigerator or freezer compartment. The water may gather under the crisper drawers on top freezer models. On side by side, bottom or stand alone freezers ice will build up in the freezer at the bottom and eventually leak out the door.

Plugged Defrost Drain - Freezer on Top (Water under the crisper drawers)

At the top of the refrigerator next to the temperature controls there usually is a cup-like part that carries the defrost drain water into a tube and out the back of the refrigerator to a defrost drain pan behind the unit. Pull the cup out of the tube and clean the cup with hot water and soap. If there is no cup, pull the refrigerator out away from the wall, go behind it and disconnect the drain tube to clear it. If the drain tube is not accessible from the back or the drain can not be cleared from there the main back panel in the freezer can be removed to access, thaw and flush out the drain under the cooling coil.

Use a turkey baster to flush HOT water into the tube to clear any obstruction. The water squirted into the tube should end up in the defrost drain pan.

If the tube will not clear with hot water try blowing it out with compressed air.

Put the cup back on and make sure it is all the way on or in the tube.

Plugged Defrost Drain - Side By Side, Bottom-Freezer Refrigerator or Stand Alone Freezer

The defrost drain pan is located at the bottom of the freezer compartment behind the back wall of the freezer. On some models, the pan is accessible without removing the back panel and others are not. After you get to the defrost drain pan use a hair dryer to melt the ice from the pan.

Once the ice is removed use a turkey baster to squirt HOT water into the drain hole to clear the drain.

When the drain is clear you should hear or see the water you are squirting into the hole enter the pan under or behind the refrigerator.

TheRepairGuru ----

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