Question about Konica Minolta bizhub 350 All-In-One Laser Printer

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Error c-0910 - Konica Minolta bizhub 350 All-In-One Laser Printer

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C-0910
The Lift-up Sensor is not blocked even after the lapse
of a given period of time after the lifting motion has
been started.

Basically your paper tray 2 did not lift right. Open the tray and make sure the paper is loaded correctly. The paper should be touched on all four sides by the tray or by adjustable guides. Open and close the front door with the tray out. Once the machine is ready to copy close the drawer you should hear a slight buzzing sound as the tray rises. If you don't or you hear a banging or grinding sound the tray lift motor may be damaged and you will need to call a service technician.
If the code keeps coming back pull out tray 2, open and close the front door to reset and leave the tray 2 partially pulled out until a technician can repair.

Posted on May 18, 2010

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