Question about HTC Touch HD Smartphone
Based on your statement, I could see that there's a problem in the software of the phone. The software could be corrupted or it's not properly configured. HTC will not put an option that is not gonna work.
Regarding on automatic deletion of your emails from your phone's inbox, there could be a settings on your HD2 that will automatically delete the emails after certain number of days. You need to find that settings or disable it. Another possible cause of automatic email deletion, is if your email account has been setup as a POP account on two different email clients (i.e. phone, Outlook). Same for the sent items, refer to the user manual and check if there's any settings that will allow you to leave a copy of sent messages.
If there are settings found, but it's not working, then, HTC should re-flash the firmware of your phone. It's a BUG that needs to get fixed. The Bluetooth is also affected by this issue.
I would suggest to contact HTC and verify if they have reported issues regarding this. I've been dealing with different hand held devices, and most of their problems can be fixed by flashing the firmware or by upgrading it.
Thank you and good luck!
Posted on May 03, 2010
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Posted on Jan 02, 2017
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