Question about Bissell 1698 PowerSteamer ProHeat Upright Wet/Dry Vacuum

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I'm using way more cleaning fluid

I'm using twice as much carpet cleaner as the bottles indicate I should for the size of the rooms. Any adjustments I should be making?

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I am bisell dealer and i would reccomend mixing soap in the clean water tank and place just water in soap tank to get more accurate dispencing because there is no other adjustments on the unit

Posted on Mar 26, 2008

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Posted on Jan 02, 2017

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1 Answer

My carpet cleaner is using way too much solution. Today it used over twice the amount of solution that it normally uses.


Try cleaning the filter. You need to remove the flow indicator by turning counter clockwise, lift the rotor and the filter out. Clean the filter by back flushing it. It's best to place a wash cloth over the drain so the you don't have to worry about dropping the filter.

The other thing that may be wrong is the tank isn't seated completely. Just remove the tank and reseat it.

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First check your filters. The Customer User Guide says to clean them after each use. There's two: The Water Tank Cap filter (looks like a screen) remove it, clean and reinstall, and the Flow Indicator: Turn the Flow Indicator Cap counter-clockwise and remove. Remove the rotor and under it is the filter. Remove, clean and reinstall in reverse order. If that didn't do it call Bissell Consumer Care at -1-800-237-7691 Hope that helps.

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Robert, I take care of that problem two ways. First I take a very wet cotton towel and put it in the microwave for about 1 minute. After that time I remove it while wearing a GOOD pair of gloves, as you are dealing with steam. Go to the spot and rub the heck out of it with the cloth. You may have to repeat, but do NOT forget the gloves. Also, there is a spray bottle product of a cleaner called Awsome. I find it helps clean these spots as well.

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1 Answer

Too much solution being dispensed--carpets very wet--running out of solution before even 1/3 of room cleaned


The cleaning solution tank is only sufficient for part of a room, unless the room is very small.

Are you following the instructions for using the cleaner carefully? The machine has to be pulled backwards (towards you) at a steady pace in order for the vacuum to pick up the water that is dispensed. Do not use it like a normal vacuum cleaner - that will not work.

You need to start facing a wall, and pull the cleaner towards you, moving at about one foot every two or three seconds. The vacuum will then pick up the water that has been dispensed and the carpet will be damp but not sodden.

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Below is a link to dirt devil. just put in your model# for the manual.
However most cleaners you buy give you the cleaner to water ratio on the bottle. Also you do not need to use Dirt Devil cleaner. All carpet cleaning solution are pretty much the same aside from the fragrance. The best ratio that I have found is approximately 5oz of cleaner for every gallon of water. Make sure you use hot water. Using cold water or waiting to long to use the mixture can reduce the efficiency of the cleaner.
Hope this helps.

http://www.dirtdevil.com/CustomerService/Manuals/default.aspx?id=32173

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1 Answer

Soap not dispensing


Hi. Try it just using cold water only. If this now flows ok the water you are putting in to tank is to hot causing pressure to build up in tank which which causes the plunger to not be able to push hard enough against valve in the tank.

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