Question about Microtek ScanMaker 3800 Flatbed Scanner

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My scanner is not working, what do i do? - Microtek ScanMaker 3800 Flatbed Scanner

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It depends exactly on how it is "not working" and what your OS is.

If the scanner doesn't even turn on, check the power supply and cables.

Assuming it's a Windows, if the scanner is not shown in Start > Control Panel > Cameras and Scanners, you may need to check the cables (possibly plugging the scanner in another USB port) and/or reinstall the driver which came with the scanner.

If the scanner is shown but can't acquire images from the Test tab, run the Windows troubleshooting wizard.

If you can't acquire images from an application, try modifying the Scanner Source in the same application (you might see two of them, one WIA and one non-WIA. Try the WIA first - that's the standard Windows Image Acquisition. Less features, but often less trouble).

Hope this helps. Have a nice day,

Posted on May 03, 2010

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