Question about HP Color Inkjet cp1160 Printer
Thepaper jammed in the printer and someone tried to pull the paper out of the printer rather than take the duplexer off the back and remove the paper. Paper will feed through the machine, so I don't believe we have a problem with the rollers or paper feed, but I can't get it to eliminate what is in it's memory. I have removed the power from the machine over a weekends time, but was hoping there was a button combination that I could push to set it back as it was.
The HP1160-C has no static onboard memory, so I believe that the document is actually in the computer's memory. Depending on your OS, it should be possible to unqueue a document from the spooler.
Here, for example, the instructions for Windows XP (Vista/Seven should be very similar if not identical):
Posted on May 03, 2010
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Posted on Jan 02, 2017
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Hi, please try this:
all media from the output tray.
a. Push the button on either side of the duplexer, and then remove the panel or unit.
Locate any jammed media inside the device, grasp it with both hands and then pull
it towards you.
If the jam is not there, push the latch on the top of the duplexer and lower
its cover. If the jam is inside, carefully remove it. Close the cover.
Reinsert the duplexer into the device.
the top cover and remove any debris.
you have not found the jam and have Tray 2 installed, pull out the tray and remove
the jammed media, if possible. If not, do the following:
Ensure the device is turned off and disconnect the power cord.
Lift the device off Tray 2.
Remove the jammed media from the bottom of the device or from Tray 2.
Reposition the device on top of Tray 2.
the print carriage access door. If there is paper remaining inside the device, ensure
the carriage has moved to the right of the device, free any paper scraps or wrinkled
media, and pull the media towards you through the top of the device.
6. After clearing the jam, close all covers, turn on the device (if you turned it off) and resend the print job.
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