Question about Motorola Mobility H700 Wireless Headset

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Purple light will not stay lit

I just recently purchased the Motorola H700 bluetooth and I'm having a hard time keeping the bluetooth in pairing mode. I do the pairing as said, with pressing the call button till it turns purple, and then I quickly pull up the boom mic, but the light quickly disappear. I'm wondering if this is a defective device or is I'm doing something wrong. Please help because I brought this off ebay and I doubt it if I can return it. Thanks.

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  • doopidoo Apr 03, 2008

    purple light does not stay lit

  • john1972 Jun 12, 2008

    hi, i'm john from colombia. i have a 5 units H-700 but i can'y put in pairing mode, because when the ligth purple is on, i open it fast but the ligth purple is turn off. why?

    i'm thinking is a software problem. sombody can help me to find the software for reset this headset?

  • Anonymous Jun 16, 2008

    IT DOESN'T PAIR UP AND THE LIGHT KEEPS BLINKING

  • snowboard215 Jul 20, 2008

    I just recently purchased the Motorola H700 bluetooth and I'm having a hard time keeping the bluetooth in pairing mode. I do the pairing as said, with pressing the call button till it turns purple, and then I quickly pull up the boom mic, but the light quickly disappear. I'm wondering if this is a defective device or is I'm doing something wrong. Please help because I brought this off ebay and I doubt it if I can return it. Thanks.

  • stephey_34 Jul 20, 2008

    i held down the main button to get the bluetooth piece in pairing mode but the light goes away and i just dont know how to get the piece to pair with my phone

  • Anonymous Mar 27, 2009

    This workedfor me. Thanks tiggerman93.

    "While the boom is closed, press the call button (it's surrounded by the light ring) then open th boom before the purple light goes away, and that "forces" it to stay in pairing mode."

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I signed up JUST because this solution worked:

"Hmm this may sound like a stupid solution that doesnt work but what i did is...,

#1 I Held the button to make the violet light go on
#2 when the violet light is on dont just flip the boom mic, flip* the earpiece with it.

*note: when fliping the mic and earpiece, dont open slowly, flip it open fast and keep it there." I do want to note that my passcode was reset to nothing during my 3 months of troubleshooting.

Not going to mess with it.

Posted on Jul 14, 2008

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Here is what I did after trying everything!

#1 held down the button to make the purpple light go on once the light is on.

#2 flip open the mic and the earpice with it do this quickly and it will work.

Posted on Sep 14, 2008

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I had a problem where mine was connecting to "nothing." I googled how to reset it, it took me here, somewhere some one suggested that while the boom is closed, press the call button (it's surrounded by the light ring) then open th boom before the purple light goes away, and that "forces" it to stay in pairing mode. that did fix my problem, you can try it if you want. if it works, great, if not, i don't really know what else to say.

Posted on Feb 08, 2009

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Hi Chevon26, you must keep the boom mic closed until your phone has finished pairing with your H700. Once you open the boom mic you shut down the pairing mode. You must be quick while pairing the H700 to your phone because the H700 will not stay in pairing mode that long. It's not uncommon for the H700 to come out of pairing mode before you can get your phone to find the H700.

Good Luck!
Mike

Posted on Apr 06, 2008

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Hey guys. I had the problem where i would hold down the call button turned purple, i opened up the boom and the purple light would go away.

What you have to do is open up the earpiece ASWELL as the boom.

hope i helped :)

Posted on Jan 05, 2010

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Oper the earhook which opens the boom and keep a little pressure on it - forcing it opened a little more. also try push and holding the talk button after already openeing the boom. it took a while, but eventually, the purple light stayed lit so i could pair it to iphone 3gs.

Posted on Jun 26, 2009

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This worked for me! Thanks Tiggerman93.

"While the boom is closed, press the call button (it's surrounded by the light ring) then open th boom before the purple light goes away, and that "forces" it to stay in pairing mode."

Posted on Mar 27, 2009

Hmm this may sound like a stupid solution that doesnt work but what i did is...,

#1 I Held the button to make the violet light go on
#2 when the violet light is on dont just flip the boom mic, flip* the earpiece with it.

*note: when fliping the mic and earpiece, dont open slowly, flip it open fast and keep it there.

Posted on Apr 22, 2008

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Wow. I just fixed the bluetooth!!! I read another help area because this didn't work and Its fixed. All I did was place it in pair mode and before the purple light had a chance to go out I popped open the "boom" and the light stayed on long enough to pair!! I am on it now! Yeah me I hope this helps!

Posted on Apr 06, 2008

2 Suggested Answers

SOURCE: Purple light on H700 will not stay lit

I was having trouble with the same thing. The light would flash purple when closed, I opened and it stayed lit only for a second. Give it another second, I found it flashed off then came back on steady for pairing mode.

Posted on May 27, 2008

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SOURCE: Purple light on H700 will not stay lit

Same here idk what's going on with this type of device

Posted on Jul 23, 2012

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