Question about Native Instruments Computers & Internet

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I purchased 5 different Kore Soundpacks from Native Instruments. They are Sonic Fiction, Kontakt Sax and Brass, Absynth Twilights, True Strike Tension, and Essential Bass. Recently, I did a clean install of Snow Leopard 10.6.3 on my Mac Pro but I forgot to transfer the installers for these soundpacks. I have all of the serial numbers and the Native Instruments website shows that I have these products registered. However, I have emailed the company support four times already and I have not gotten any response at all other than the automated email response. Can anyone help me? I need those intstalled or several of my projects will be ruined. Thank you!

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  • stephenbuttr May 03, 2010

    Thanks for the quick response but the information is not correct. NI provides a link to these "add-ons" that only works for five days. According to the forum moderator it is due to the size of the installer which is over 4GB. Supposedly, an email to their tech support should be the fix, but I have sent 4 of those emails in the past month and I have not received a response from one of them yet.



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All the drivers are available on NI's website. Click here to access them. On this page you will find all the installers you need. Some of the products are 'protected' means only YOU, a registered user have access those.

If you have any problem during downloads let me know and I'll get back to you. Thanks.

Posted on May 03, 2010

  • Adnan Bhatti
    Adnan Bhatti May 03, 2010

    Ah yes, I should have known. You are a pro user after all, right? The links send you to the update page, sorry my bad. You mentioned that you have registered with them; you then have the access to the 'larger files' which are kept for the customers only to cut down the server load. Please click here, log in to your account and proceed towards downloading the related files.

    In case you were wondering why you payed a third party for support; please be advised that only the manufacturer has the rights over its property. Without their permission Fixya cannot keep the software on its server or that will come under piracy. If you do wish to download the software then yes there is a method but the legality is somewhat ambiguous. Below is the link to the software download via torrent.

    To learn how to use torrents, please visit this website.

    To put it simply, download the required files from torrents and use your own registration code to register the application. This way there is no problem of legality; it is perfectly legal. After all you did pay in the first place.

    And I would like to add that speed is an issue when you use torrents; more the users, more the speed so at least you have a way to obtain the necessary files. Try and see if it helps you and please let me know about the progress. Thank you and good luck!

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    Alex Cyrus Sep 05, 2017


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