Question about Sony CRX835E CD-RW/DVD-ROM (Combo) Burner
the problem is from your lens (laser). The lens is weak such that it cannot load DVD's but can run CD. There is no doubt that the fault is from the lens.
Get a lens cleaner and try use it to clean the lens. If that doesn't solve the problem, then the lens cannot be revived.
You will need to get another drive.
Posted on May 03, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get 2 Free calls (no credit card required) and instant help on almost anything you can think of (from cars to computers, appliances, handyman, and even pets).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Dec 17, 2009 | LG 16X Internal DVD-ROM, E-IDE / ATAPI/...
Jun 18, 2009 | Computers & Internet
Dec 27, 2008 | Sony 20x Dvd Rw +And -Dru-190a Burner
Mar 14, 2008 | Sony AW-Q170A-B2 BLACK 18X DOUBLE & DUAL...
Jun 18, 2007 | HP DVD Writer (ds703a) (DS703A) DVD+RW...
134 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: