Question about Sony CRX835E CD-RW/DVD-ROM (Combo) Burner

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HI I HAVE SONY DVD WRITER , BUT THIS IS NOT PLAYING ANY DVD IT ONLY RUN CD , WHAT SHOULD I DO?

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Hello,

the problem is from your lens (laser). The lens is weak such that it cannot load DVD's but can run CD. There is no doubt that the fault is from the lens.

Get a lens cleaner and try use it to clean the lens. If that doesn't solve the problem, then the lens cannot be revived.

You will need to get another drive.

Good luck.

Posted on May 03, 2010

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