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My external harddrive (plug and play) has always been working well but is now not recognized by my brothers computer after a trip by airplane from amsterdam to portugal. the only thing a hear is a ticking sound, the power is working well. i can only plug it in a usb hub that is connected to my brothers computer, could this hub be the problem? please help me with some advice? thanks

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Were you using the hard drive while in flight? High altitudes, usually around 10,000ft depending on the speed of the drive, can damage the drive. The clicking noise could be a couple of things, but is almost always the reading arm hitting something on the inside. With problems like this it's best to backup the data if you can and buy a new drive. (I would recomend an SSD drive to prevent future problems like this, but be warned they can be a bit pricey.)

If you have data you'd like to save, try plugging the drive into another usb port, or another computer if you can get access to either. Sometimes other operating systems can have luck accessing the drive, but for damaged drives it's mostly hit or miss.

If you have mission critical data that you absolutely must have there are many hard drive recovery companies that can get anything off of anything. Another warning though, they can be very pricey ($300+).

I hope this helps, and remember to be very careful with hard drives, they can be very sensitive.

Posted on May 03, 2010

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Can not get computer to recognize hard drive any more?


You could try using another USB port on your computer. Perhaps that USB port you have the IOmega external harddrive plugged into is bad.

More than likely not, though.

The problem is usually inside the IOmega's case. (External enclosure)

Inside that IOmega external harddrive's case is a regular harddrive as used in a desktop, or laptop computer.
To explain;

Harddrives are physically rated in width, as well as type, and size.
A laptop harddrive is 2.5 inches across in width. (2 and a half inches)
A desktop harddrive is 3.5 inches.

The larger desktop harddrives are usually used in external harddrives that are 500GB, and larger.
(Not always the case when it comes to the 500GB size)

Harddrives have two technologies, or types.
IDE (PATA) or SATA.

You didn't state the Model Number so I can't even hazard a guess at this point.

The harddrive inside the case plugs into an Interface.
The Interface may be separate, and connected via a cable to a small circuit board, or the Interface may be soldered directly to the small circuit board.

It is this Interface, and circuit board which go bad.
The solution is to remove the harddrive inside, purchase an inexpensive external enclosure, and install the harddrive into it.

The external enclosure has a USB cable just like the IOmega external harddrive did.

As stated the harddrive inside is just a normal harddrive. Made by a harddrive manufacturer.
Could be a Western Digital, or Seagate, or Hitachi, or Maxtor, or Fujitsu, or IBM, just to name a few.
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On the harddrive will be a decal with it's specifications.
You will also be able to physically measure the width.

This external hookup will support harddrives that are 2.5, or 3.5 inches in width, (And 5.25), plus will support both IDE (PATA) or SATA harddrives,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=7220658&CatId=3770

This external enclosure is for a desktop sized harddrive, 3.5 inches, and will support either IDE (PATA) or SATA harddrives,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=1951866&CatId=2780

This external enclosure example is for laptop sized harddrives, 2.5 inches, and will support either IDE, (PATA), or SATA harddrives,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=7041055&CatId=2783

Just one example of how to disassemble an IOmega Select Portable harddrive,

http://www.youtube.com/watch?v=NvUvz5Qb4vw

Other styles are listed in the Suggestions column down on the right.
Not a good source for information on disassembling an IOmega external harddrive, but there is very little info available.

(It isn't that tough for any external harddrive enclosure. The screws are usually hidden under labels, and the case pops apart in two halves. Just a little different design here, and there)

For additional questions please post in a Comment.
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When unplugging your exdternal hardrive using USB, always "Eject" that device such as your HDD.

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Connecting to another computer might be a good solution and see if it will be recognized.

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