Question about Dell 1720dn Laser Printer

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Even after changing new cartridge my print out has black ink stain on page left and right

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  • 4 Answers

This is usually due to a dirty imaging drum roller (green roller below toner). Remove the toner / drum assembly, then separate the two. Now slowly rotate the imaging drum roller by hand using the gear on the side of the cartridge (Try not to not touch the drum roller with your hand, as oils from your skin may cause further problems + toner is nasty) Look for toner splotches to the left and right on the drum roller as you turn it. If you see any you can clean them off with a damp paper towel. Then reassemble the printer and hold the continue button down until you hear the printer start then release it; this will print a test page.. Hopefully that will take care of the issue. Also while you got the assembly out of the printer you can clean the glass print-head lens using a clean, dry, and lint free cloth. The print head lense is located within the recessed area in the top of the printer.

- I have seen that happen to a bunch of those printers and that is usually all it is. Let me know if that takes care of it.

Picture of Drum + Print Head lense for a (1720 / 1720DN).
Link to Dell manual about drum & print head.

(Full link below)

(http://www.support.dell.com/support/edocs/systems/prn1720/en/1720_en/en/d0e4183.html#replacing-the-imaging-drum)

Posted on May 11, 2010

  • andrewmoss Aug 07, 2010

    That worked for me. Cheers m' dear

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How to change ink in HP Deskjet F480 printer???


  • Check the ink levels by opening the HP Solution Center. Click on "Settings." Click on "Toolbox." Click on "Services." Click on "Service this device." Click on "Estimated Ink Levels." A graphic will appear showing the estimated ink level in each cartridge.
  • 2 Verify that the unit is on. Open the print cartridge door allowing the print carriage to move to the far right side of the unit. Once the print carriage has stopped, lightly press down on a print cartridge to release it. Pull the print cartridge toward you out of its slot. To replace the tri-color print cartridge, remove the print cartridge from the slot on the left. To replace the black or photo print cartridge, remove the print cartridge from the slot on the right. Place the cartridge in a plastic bag as it may still contain some residual ink and may leak.
  • 3 Remove the new print cartridge from its packaging. Remove the plastic tape by using the pull tab, being careful to not touch the copper-colored contacts or the ink nozzles under tape.
  • 4 Slide the new print cartridge forward into the empty slot. Gently push the upper part of the print cartridge until it clicks into place. The tri-color print cartridge fits into the left slot. The black or photo print cartridge fits into the right slot.
  • 5 Close the print cartridge door. If the print cartridge alignment sheet prints, load it on the left front corner of the scanner glass with the top of the page to the left. Verify that there is plain paper loaded in the input tray, and then press the "Scan" button to align the printer.


  • Read more: How to Replace an Ink Cartridge in an HP Deskjet F340 ' eHow.com http://www.ehow.com/how_2303716_replace-ink-cartridge-hp-deskjet.html#ixzz16MAooFTf

    Nov 26, 2010 | HP DeskJet F380 All-In-One Printer

    2 Answers

    Even with a new cartridge inserted, the printer does not print properly. The printer does not indicate that a new cartridge is needed. How do I clean the printer head? It is a HP Photosmart C3180 al in...


    Step one: Complete the alignment process If you have already installed new print cartridges, follow these steps to complete the alignment process.
    1. After installing a new print cartridge, wait at least 20 seconds for the print cartridge alignment process to start.
    2. Wait for the print cartridge alignment process to fully complete.
    3. Make sure that the alignment page has printed on plain, white paper that has no other printing on it. If you need to create a new alignment page, load the tray with letter or A4 unused plain white paper and turn the product off and on again to create the page.
    If an alignment page does not print when the product is turned on or off, the issue is resolved. If an alignment page continues to print when the product is turned on or off, you should replace the cartridges with new HP cartridges. Continue to Step two: Remove the print cartridges. Step two: Remove the print cartridges Follow the steps below to remove the cartridges. NOTE: When you remove and install the same print cartridge, the unit will not align the print cartridge as the unit remembers the alignment values for that print cartridge.
    1. Press the Power button to turn the product on. The Power button is lit when the unit is on. Figure 1: Power button lit c01336350.gif
    2. Make sure that the paper tray is down, and letter or A4 unused plain white paper is loaded in the paper tray.
    3. Lower the access door until it stops. Make sure that the print carriage moves to the right side. Figure 2: Lower the access door c01336351.gif
    4. Wait until the print carriage is idle and silent, and then using your thumb, lightly press down on a print cartridge to release it. Figure 3: Print carriage c01336352.gif
      • If replacing the tri-color print cartridge, remove the print cartridge from the slot on the left.
      • If replacing the black or photo print cartridge, remove the print cartridge from the slot on the right.
      Figure 4: Proper position of the print cartridges c01336353.gif 1 - Tri-color print cartridge 2 - Black or Photo print cartridge
    5. Pull the print cartridge toward you and out of its slot.
    Step three: Install the new print cartridge
    1. Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab. Figure 5: Remove the tape c00312625.gif 1 - Copper-colored contacts 2 - Plastic tape with pink pull tab (must be removed before installing) 3 - Ink nozzles under tape CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.c00312564.gif
    2. Slide the new print cartridge forward into the empty slot. Then gently push on the upper part of the print cartridge forward until it clicks into the socket.
      • If you are installing the tri-color print cartridge, slide it into the left slot.
      • If you are installing a black or photo print cartridge, slide it into the right slot.
      Figure 6: Print cartridge locations c00652788.gif 1 - Print cartridge slot for the tri-color print cartridge 2 - Print cartridge slot for the black and photo print cartridges
    3. Close the print cartridge access door. Figure 7: Closing the print cartridge door c00652789.gif
    4. If you installed a new print cartridge, the print cartridge alignment process starts after about 20 seconds.
    5. The unit aligns the print cartridges. Recycle or discard the print cartridge alignment sheet.
    If you have completed all the steps listed above and are still experiencing a problem, service the product. Cause The product aligns the print cartridges every time at cartridge installation or replacement to ensure the highest-quality prints. The alignment page continues to print when the product is turned on or off, or when a print job is started, for any of the reasons below.
    • The automatic alignment process is not complete.
    • The ink cartridges are not properly installed.
    • One of the ink cartridges is defective.
    • One of the ink cartridges is low or out of ink. Black and all three colors must be available.
    • Protective tape on a new ink cartridge has not been removed.
    • Contacts on the ink cartridge are not meeting the contacts in the carriage correctly.
    • Cartridge is remanufactured or refilled. Refilled or remanufactured ink cartridges may have been damaged during the refilling process or have clogged ink nozzles.
    • The product needs to be serviced.

    Aug 28, 2008 | HP Office Equipment & Supplies

    3 Answers

    I bought a new ink cartridge, but cannot find my manual. How do you change the cartridge???


    Changing an HP Ink Cartridge
  • 1

    Open the lid of the printer. Depending on the model, there will be two cartridges on the right, one for black and one for color.

  • 2

    Find the cartridge that is running low on ink. The black cartridge will be in black, the color cartridge will have a patch of color (usually green) on it.

  • 3

    Pull down on the black clamp that is holding the cartridge in place and slide out the used cartridge.

  • 4

    Open the package of the new ink cartridge. Remove the protective tape and slide the new cartridge into the printer.

  • 5

    Snap the black protective case back into place and close the lid.


  • techbelkin

    Nov 11, 2010 | HP Officejet 5610 All-In-One InkJet...

    1 Answer

    My dcp165c printer print quality prints black & yellow colour. i clean print head through maintance 76 but problem cannot be solved


    How is the printer printing black and yellow color? Is it a smudge?

    When I print, the pages are smudged with ink. What should I do?
    Description:
    - If smudged stains appear at the top center of the printed page:
    • Make sure the paper is not too thick or curled.
      Also, verify that the appropriate paper is being used and that the paper type set in the machine matches the media used.
    • Make sure the paper is not curled when you print on the back side of the paper with the Print Odd Pages and Print Even Pages settings.

    - If smudged stains appear at the right or left corner of the printed page:
    • Make sure the paper is not curled when you print on the back side of the paper with the Print Odd Pages and Print Even Pages settings.

    - If smudged stains appear on the reverse side or at the bottom of the page:
    NOTE: Illustrations shown below are from the representative product and may differ from your Brother machine.
    • Make sure the printer platen is not dirty with ink.

      How to clean the machine's printer platen

      1. Unplug the machine from the AC power outlet.
      2. Lift the scanner cover until it locks securely in the open position.
      3. Clean the machine's printer platen(1) and the area around it, wiping off any scattered ink with a soft, dry, lint-free cloth.

        platen1.gif
      4. Close the scanner cover.

    • Make sure you are using Genuine Brother Innobella™ Ink.
      > Brother Genuine Supplies information


    • Make sure you are using the paper support flap.

      To use the paper support flap, pull out the paper support (1) until it clicks and unfold the paper support flap(2).

      flap1.gif

    Aug 03, 2010 | Brother Computers & Internet

    1 Answer

    Have changed the black ink in the printer as it was displaying error code 4. It is now displaying error code 5! What does this mean. What should I do?


    Hi there,
    Error E5.
    Cause : The FINE Cartridge may not be installed properly or the Cartridge may not be the compatible with the machine.
    Action : Install the appropriate FINE Cartridge. If the lines are misaligned or the resulting output is not satisfactory, carry out the FINE cartridge Alignment.

    Replacing A FINE Cartridge.
    When replacing a FINE Cartridge, check the model number very carefully.

    The machine will not print properly if the wrong FINE Cartridge is used, or installed incorrectly.

    Black : PG-40 Black
    Color : CL-41 Color

    The FINE Cartridge PG-50 Black (High-Yield) and CL-51 Color (High Yield) are also compatible with this machine.

    Replacing A FINE Cartridge
    When a FINE Cartridge runs out of ink, replace it using the following steps.
    1) Ensure that the machine is turned ON, and then open the Scanning Unit. The FINE Cartridge Holder moves to the left.
    Pull the Scanning Unit Support down into place.

    2) Remove the empty FINE Cartridge.
    a) Push the FINE Cartridge carefully to avoid staining your clothes or the surrounding work area.
    b) Remove the FINE Cartridge.
    Important : * Handle FINE Cartridges carefullu to avoid staining your clothes or the surrounding work area.
    *Discard empty FINE Cartridges according to local laws and disposal regulations.
    Caution : Do not touch the transparent film, film cable, ink absorber (sponge part) or any metal parts.

    3) Prepare a replacement FINE Cartridge.
    Unpack a new FINE Cartridge and remove the Protective Tape.
    Important : * Do not reattach the Protective Tape once you have removed it,
    * Handle the removed Protective Tape carefully to avoid getting your hands dirty or staining the surrounding work area once you have removed it.
    * Once the Protective Tape is removed, do not touch the gold terminals of the FINE Cartridge or its nozzles. The machine may not print out properly if you touch the terminals.

    4) Insert the new FINE Cartridge.
    Black FINE Cartridge should be installed into the left holder and Color FINE Cartridge should go into the right holder.
    a) Insert a new FINE Cartridge on a slight tilt.
    b) Push the FINE Cartridge up until it clicks into place.

    5) Close the Scanning Unit.
    Lift the Scanning Unit slightly and put the Scanning Unit Support back to its original position,
    Then close the Scanning Unit.
    The FINE Cartridge Holder moves to the right.
    Note : IF the straight line is misaligned or the FINE Cartridge position is misaligned, align the FINE Cartridge position.
    Important :
    * To maintain optimal print quality, we recommend that you use Canon brand FINE Cartridge. Replenishing ink only is also not recommended.
    * Replace the FINE Cartridge runs out of ink, replace the FINE Cartridge with a new one immediately. If you replace it with the FINE Cartridge that has previously been removed, the machine may not print properly due to clogged FINE Cartridge nozzles. Furthermore, the Low Ink Warning dialog box which advices when to exchange the FINE Cartridge will be inaccurate.
    * To maintain optimal print quality, use up all the ink in the FINE Cartridge within six months of its first use. (We recommend that you note the date that the FINE Cartridge was installed in the machine.)
    * Color ink consumption may occur even when black-and- white or gray-scale printing specified.
    Color ink is consumed during Cartridge cleaning, which is necessary to maintain the machine's capabilities.

    Aligning The FINE Cartridge
    If ruled lines are misaligned or a printout is unsatisfactory, FINE Cartridge Alignment is required,

    * Aligning the FINE Cartridge
    1) Press [Maintainance] repeatedly until <P> appears.

    2) Press [Black] or [Color].
    The machine prints the head alignment sheet.

    3) Beginning from Column A on the printout, enter checkmarks in the patterns that have the most solid image.

    4) Load the checked sheet on the Platen Glass.
    When loading the checked sheet, place the front side down, and align the upper left corner of the sheet with the alignment mark on the lower right corner of the Platen Glass.

    5) Press [Maintainance] repeatedly until <U> appears.

    6) Press [Black] or [Color].
    The machine scans the pattern and aligns the FINE Cartridge automatically.
    Note : If you select <L> in step 1, the machine prints the current FINE Cartridge Alignment setting.

    Hope this helps.
    Please rate my response
    Thanks.
    Have a good day.

    Dec 07, 2009 | Canon PIXMA MP150 All-In-One InkJet...

    1 Answer

    Cant figure out how to put in the ink cartridges


    Hi there,
    Procedure for replacing Cartridge
    When FIne Cartridges run out of ink, replace them. using the following steps.

    *Important
    Handling Fine Cartridges
    -Once the protective tape is removed, do not touch the electrical contacts or Print Head Nozzles on a FINE Cartridge. The printer may not print out properly if you touch it.
    -To maintain optimal printing quality, we recommendthe use of specified Canon brand FINE Cartridges.
    Refilling is not recommended.
    -Once you remove a FINE Cartridge, replace it immediately. Do not leave the printer with the FINE Cartridge removed.
    -Replace empty cartridges with new ones. If you insert FINE Cartidges that has been removed once, the printer may not print properly due to some reasons such as clogging of the nozzles. Furthermore, with such cartridges, tlhe Low ink warning may not be displayed properly.
    -Once a FINE cartridge is installed, do not remove it from the printer and leave it out in the open. This will cause the FINE Cartridge to dry out., and the printer may not operate properly when it is reinstalled. To maintain optimal print quality, use a FINE Cartridge within 6 months of first use.
    -Color ink may be consumed even when printing a black and white document or when black and white printing is specified.
    Color ink is also consumed in Print Head Cleaning and Print Head Deep Cleaning, which may be necessary to maintain the printer's performance.

    1) Make sure that the printer is on, and then open the Front Cover.
    The FINE cartridge Holder move to the left.
    Cautuion : * Do not hold the FINE cartridge Holder to stop or move it.
    * Do not touch the metallic parts inside the printer.
    Important : If the Front Cover is left open for more than 10 minutes, the FINE Cartridge Holder moves to the right. Close and reopen the Front Cover to return the holder to the left.

    2) Remove the empty FINE Cartridge.
    a) Push down the FINE Cartridge.
    b) Remove the FINE Cartridge.
    Important: - Handle FINE Cartridge carefully to avoid staining your clothes or surrounding area.
    -Discard empty FINE Cartridges according to the local laws and regulations regarding disposal of consumables.

    3) Prepare the replacement cartridge.
    a) Unpack a new FINE Cartridge and remove the orange protective tape. gently.
    Important : - Handle FINE cartridge carefully to avoid staining your clothes or surrounding area.
    - do not re-attach the protective tape once you have removed. Discard it according to the locals laws and regulations regarding disposal of consumables.
    -once the protective tape is removed , to not touch the electrical contacts or Print Head Nozzles on a fine cartridge. The printer may not print out properly if you touch it.
    -Be careful not to stain your clothes and hands with the ink on the removed protective tape/

    4) Install the FINE Cartridges.
    a) Insert a new FINE Cartridge all the way into the appropriate slot. The Black FINE Cartridge should be installed into the left slot and the Color FINE Cartrige should be into the right slot.
    b) Push up the FINE Cartridges until it clicks into the place.
    Important : The printer cannot be used unless both the FINE Cartridges are installed.

    5) Close the Front Cover.

    Hope this helps. Please rate my response.
    Thanks,
    Have a good day.






    Nov 26, 2009 | Canon PIXMA iP1800 InkJet Photo Printer

    6 Answers

    Black ink not printing


    Fix ink cartridge
    I had same problem. I must have ran the clean cycle more than 30-50 times over a period of days. That never made any difference. I was about to toss the whole thing but figured I would try one more thing. If it didn't work I would be in no worse shape. Here is what I did.
    Took an almost empty black cartridge and inject a lot of 100% Acetone to dilute ink. Left some black in it since I didn't want to think it was empty. Inserted this cartridge and ran the cleaning a few time. IT WORKED. I used my word processor program and filled a page with large bold font characters and printed a page or two. Each page cleared more nozzles. After doing this cleaning/printing a number of time, I put in the full good cartridge. Ran the cleaning a few time to eject any of the Acetone diluted ink. Ran the printed page a few time to remove more of the diluted ink.
    Everything seems to work now.

    Apr 20, 2008 | Brother MFC-5440CN All-In-One InkJet...

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    HP 3310 - problem with black ink supply


    I heard you can get the 3310 to do a pump up the tubes cycle but i don't know how to make it do it. Pressing the ok and cancel buttons when you power up didn't work for my machine. Which has too died a inkless black death!

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    Won't print black


    just try with tet page of printer and also reinstall the driver and see. bye

    Sep 26, 2007 | Epson Stylus Color 740 InkJet Printer

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    Printer will not print black, but will not let me replace black cartridge


    The Epson FAQ lists several techniques for resolving this problem. http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=14374&infoType=Overview There is also an animation on how to replace the ink cartridges. http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&infoType=HowTo&oid=14374&prodoid=11473

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