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My Hyundai HDT L12 NOVO dual handsets do not accept incoming calls. They both dial out, and intercom works fine. I have tried, reset, and registering the handsets. i reconnected my old phone and it receives incoming, so it's not the line.... I have also exchanged at the shop. I cannot get through to any service support lines and the website has been temporary unavailable for weeks!!!!! Any suggestions? Please!

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  • gerandrob May 03, 2010

    My Hyundai HDT L12 NOVO dual handsets do not accept incoming calls. They both dial out, and intercom works fine. I have tried, reset, and registering the handsets. i reconnected my old phone and it receives incoming, so it's not the line.... I have also exchanged at the shop. The does not have incoming call barring and the manual mentions nothing about this prob. any suggestions?

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2 Answers

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  • Master
  • 3,278 Answers

Hello.

I'd suggest that you return the phones for a refund, since an exchange did not work.

Hope this helps.

Posted on May 03, 2010

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  • Master
  • 1,469 Answers

Hi,

Sometimes it is been affected from the setting inside the phone. Incoming calls might be barred in the phone and not allowing it to receive calls.

Go to the setting of the phone, check under call setting, and scroll to where you will see info. about call barring(if the phone has). And deactivate it for you to be able to receive incoming calls.

But if it does not have, you can check the manual of the phone and you will see the solution there under anything consigning calls.

Posted on May 03, 2010

  • Egwe Emmanuel Onyedikachi

    Hi, use this link to get to the customer care line.


    novophone.com/pages/Contact-Us.html.

    Take care.


  • Egwe Emmanuel Onyedikachi

    Hi, use this link to get to the customer care line.


    novophone.com/pages/Contact-Us.html.

    Take
    care.

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1 Answer

Handset is not ringing. Checked to make sure ringer and volume is on. What else could be the problem.


I assumed you are talking about your wireless phone.
Are you worried about handset ringing or the incoming call ring?
1. If you want to check your handset ringing, you check it by calling from your base to your handset via INTERCOM. If it rings, then your hanset ringing is working. The trunk or the Tel Company dial tone is the one not going in to your phone.
Hope this helps. Best regards.

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Handsets don't ring?


I assumed you are talking about your wireless phone. Are you worried about handset ringing or the incoming call ring? 1. If you want to check your handset ringing, you check it by calling from your base to your handset via INTERCOM. If it rings, then your hanset ringing is working. The trunk or the Tel Company dial tone is the one not going in to your phone. Hope this helps. Best regards.

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1 Answer

Uniden dect 6 0 manual


Try pressing the intercom button (base) above the number 1, on the handset the intercom button is below the # button.
Intercom?
Whenever the phone is in standby, you can make an intercom call
between stations without using the phone line.
?
You can make an intercom call from any station, but only two stations
can be in an intercom call at any time.
?
If an outside call comes in during an intercom page, the phone cancels
the page so you can answer the incoming call.
?f an outside call comes in during an intercom page, the phone cancels the page so you can answer the incoming call.
?
If an outside call comes in during an intercom call, press
speaker on the base or talk/flash on the handset to hang up the intercom call and
answer the outside call
see page 15/16 of the manual at the link below.

http://www.uniden.com/pdf/D1688-2om.pdf

Sep 03, 2014 | Uniden D1688-2 Dect 6.0 1 Corded 2...

2 Answers

No and we have two phones and neither of them can hear the incoming call yet they can hear us. Nothing happened to the phones they were working and then they did not.


Not likely defective, just need to be reset. If I understand correctly, no ring with an incoming phone call, but the intercom feature works fine. The ringer on the handsets is either "off" it will say no ringer or the base station is not communicating correctly. Intercom is handset to handset. Phone calls pass through the base station first. Of course, check the base unit: power on, phone line plugged in, antenna attached. Then try the phone line to check for dial tone with a regular, "old" analog telephone. If you are using these with a PBX, you must have an analog line installed.

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Intercom does not work


There needs to be an additional instruction. I am having the same problem. From standby mode, I press Intercom, the screen says "Please wait" for 2-3 seconds, then I choose a handset. Nothing happens. The user guide doesn't have any additional instructions after this point. I don't hear any paging or anything other than silence on any handset.

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1 Answer

Hi: I have a Panasonic KX-T7420 phone. When one of the incoming lines is ringing and I pick up the handset, it picks up the intercom and not the incoming line. Is there a way to get the thing to answer...


There are 2 things that would prevent you from being able to answer a ringing phone by picking up the handset. Your phone has to be ringing, and you need to set preferred line ringing on incoming calls.

The second part is easy. Press PROGRAM 99 and dial 22 STORE on your phone. Now when a call rings on your phone you can pick it up. If you can't, then your phone is not ringing.

Ringing is set in system programming.

Carl

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