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The problem is even with new plumbing I have to buy filters to put on the drain hose so it does not overflow from a build up of lint (this I have never had to do with any other washer I have owned). It still over flows from time to time. I just want you to know (although I feel this will do nothing except I got to vent) we are in the process of remodeling our bathroom. If this continues, which I'm sure it will, and we continue on the bathroom our money will have been wasted. It has already ruined the drywall, flooring and wood. We have had a plumber out 3 times. The last time they told us we needed to buy the filters for the drain hose. We have done that. I just put a new one on and after 3 loads of laundry it overflowed again. I am deeply disappointed with your product and we purchased it because it was a GE appliance. If I could I would gladly get rid of it tomorrow. Needless to say I won't be buying another GE product. Thank you for your time and I'm sure I won't be getting a response, there is really no general complaint department I could find. I wonder why that is. Oh and also it does not always spin the clothes to be damp enough to dry. They are soaking wet and yes I followed the trouble shooting tips. My washer is not off balance and I just have to run another cycle of drain and spin.

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  • ju3514s Mar 26, 2008

    Hope you got to read the original complaint and problem.

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You would be better to vent your frustration's to a G.E. representative,( Although yes it does apprear to be your drainage issue, and would happen regardless of manufacture of washer.

Posted on Mar 26, 2008

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HI- Washer really don't have a lint filter so to speak. Some of the front load washers have a filter in the drain pump but that basically just keep the quarters and bobby pins from ruining the pump. Is it possible to have someone extend your standpipe with a larger diameter pipe that you could place a screen into, or place the screen on the drain hose and then put them both into the larger pipe. A plumber should be able to figure something out. It would be about $1000 dollars cheaper than buying a front-loader and probably more effective. Good luck.

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Hi There
Just want to say is merry x-mass and a happy new year. I found the codes for you so you can read it. I hope this helps and put you in the right direction.
/09 Overflow Condition
If the Overflow contact on the pressure switch is Closed for more than 60 seconds and Overflow condition will occur. In an Overflow condition, the Door will remain locked, and the Drain Pump will run constantly, even if PAUSE/CANCEL is pressed twice and the Display is cleared. Unplug the unit to service.
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Thank you for writing to fix ya.
Best Regards Richard

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BTW how long has it been doing this..... did it just start?

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The problem with the new washing machines, is that they dump 20-22 gallons of water in 4-5 seconds. This amount is far more than the garden hose test will submit the drain to. Here are a number of solutions, I hope that one of these will help you.

#1 As mentioned above, you can restrict the flow of the drain pipe. I recommend a 3/4" x 6" brass nipple, or a 1/2" x 6" brass nipple, depending on your specific situation. The brass nipple will not corrode like a galvanized nipple.

#2 There is also a rubber cap that you attach to the drain pipe that fits around the drain hose tightly.

#3 Some situations might require that you have to raise your drain pipe. It is recommended that it be at least 36". This allows for gravity to assist the drain.

#4 Some situations will require that the drain pipe be increase in diameter. Older plumbing applications were installed using 1 1/2" piping. With the newer washing machine discharge volume, the 1 1/2" pipes will not support the discharge. Your drain line will need to be changed to 2". This option will be one of the more costly fixes, depending on the amount of line that needs to be changed.

#5 Some plumbing installations installed without a p-trap will need to be changed. The p-trap keeps sewer gas from coming back into the house. It also allows for a smooth transition into the drain line. Any restrictions in the drain line (i.e. ells, tees,) will cause the soap in the gray water to foam up which will cause the drain line to slowly back up.

I hope these solutinons help.

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