Question about Yahoo Messenger

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I cant signin my yahoo messenger - Yahoo Messenger

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If your Messenger is unable to connect to our Messenger servers, it will display a message that says it can't connect, or it will show a yellow light with "Connecting" for a long period, or the light at the bottom will just stay grey, and say "Not Connected". If any of these occurs, then you are having a connection problem, and not a problem with your Yahoo! ID or password. (Only if you see an Invalid Login error message are you having a problem with your ID or password.) If your Messenger is unable to connect, here's what to try first:

- Pull down the Messenger's "edit" menu
- Click on "preferences", then click on the "connection" tab
- Click on "no network detection" (so that there is a dot in the circle next to it), then hit the ok button at the bottom.
- The Messenger will ask you if you want to try to log on with your new proxy settings. Click on the "yes" button.
- This will bring up the screen where you enter your Yahoo! ID and password. If the ID and password are not there already, enter them, then hit the "login" button.

If this doesn't work, try this:
- Pull down the Messenger's "edit" menu
- Click on "preferences", then click on the "connection" tab
- Click on "Firewall with no proxies", then hit the ok button at the bottom.
- The Messenger will ask you if you want to try to log on with your new proxy settings. Click on the "yes" button.
- This will bring up the screen where you enter your Yahoo! ID and password. If the ID and password are not there already, enter them, then hit the "login" button.

This configuration will work in almost any situation, but the drawback is that if you connect in this way, you won't be able to use the voice chat feature.

If neither of the above options work, you're probably behind a firewall or proxy server that will require you to enter in it's address. From the connection tab, click on "Use proxies". Here you'll see where you can enter your firewall and/or proxy server's address and port number. Unfortunately, we don't have any way to determine this information. To find out the right address, you'll need to contact your network administrator (if you're at work), or your Internet Service Provider (if you're at home) to make sure that your firewall and proxy settings are correct.

Posted on May 04, 2010

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