Question about Office Equipment & Supplies
I opened the Aurora AS502 mx shredder as a plastic card had jammed the rollers. After clearing the jam I attempted to prove-in the mechanism by activating the feed switch - nothing.\r\nwhat have I forgotten to do?
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Posted on Jan 02, 2017
I called them and they were no help at all. They said, in short, "We don't have parts, we can't help you, buy a new Shredder! There warranty is 30 days with receipt.
I would buy yours for parts but it wouldn't be worth the shipping charges!
If you wanted to remove the micro switch and would send to me I'd be interested in purchasing it. My machine isn't that old, so I really don't want to purchase a new shredder. I got it from CostCo last year.
Posted on Feb 24, 2008
SOURCE: paper jam
One of your jam sensors may be stuck in the actuated position by a paper scrap or dust, giving a jam code to your printer. There are usually two sensors, one where the paper feeds, and one where the paper exits. Try this: hand-feed a sheet of paper through the machines paper path,IN THE DIRECTION THE PAPER NORMALLY FEEDS. This may force out whatever is actuating the sensors.
Posted on Aug 09, 2008
I suggest you get a sheet of Card Stock (Heavy
paper) and place it in the feed way. Then press the print
button applying a slight amount of pressure on the Card Stock so it
will feed through the printer. The reason for this is in some cases I
have been able to clear the paper track of debris that was deposited there
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud
Posted on Jan 27, 2009
Did you open up the shredder or remove it from the basket? Look and see if the switch is in the right place and is not being blocked.
If you didn't mess with the switch and just cleared the jam, then take it back to where you bought it for a replacement
Posted on Apr 17, 2009
Tips for a great answer:
Feb 24, 2013 | Aurora Electronics AS662C Shredder
Apr 08, 2011 | Aurora Electronics AS1015CD Cross-Cut...
I was having the same problem with my shredder. I called
customer service; I was informed it was the gears on the inside of my shredder.
My shredder is no longer under warranty. Don't open your shredder to repair it yourself
because it will void your warranty. However, she is mailing me out the part I
need for a small fee. Their customer service number is 1-800-327-8508 in the
USA and international only 1-310-793-5650. I do hope this help you!
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