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AURORA - Aurora paper shredder au-as501mx: I opened the Aurora AS502 MX shredder as a plastic...

I opened the Aurora AS502 mx shredder as a plastic card had jammed the rollers. After clearing the jam I attempted to prove-in the mechanism by activating the feed switch - nothing.\r\nwhat have I forgotten to do?

Posted by Anonymous on

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Posted on Jan 02, 2017

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SOURCE: Paper shredder jammed - won't turn on anymore.

there should be access to manually move the rollers may be with an allen wrench

Posted on Apr 21, 2010

SOURCE: Aurora paper shredder AS1200X Parts

I called them and they were no help at all. They said, in short, "We don't have parts, we can't help you, buy a new Shredder! There warranty is 30 days with receipt.
I would buy yours for parts but it wouldn't be worth the shipping charges!
If you wanted to remove the micro switch and would send to me I'd be interested in purchasing it. My machine isn't that old, so I really don't want to purchase a new shredder. I got it from CostCo last year. California.

Posted on Feb 24, 2008

  • 158 Answers

SOURCE: paper jam

One of your jam sensors may be stuck in the actuated position by a paper scrap or dust, giving a jam code to your printer. There are usually two sensors, one where the paper feeds, and one where the paper exits. Try this: hand-feed a sheet of paper through the machines paper path,IN THE DIRECTION THE PAPER NORMALLY FEEDS. This may force out whatever is actuating the sensors.

Posted on Aug 09, 2008

  • 8637 Answers

SOURCE: printer says clear paper jam. There is no paper jam.

Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud

Posted on Jan 27, 2009

  • 537 Answers

SOURCE: I just bought my shredder 3 weeks ago and

Did you open up the shredder or remove it from the basket? Look and see if the switch is in the right place and is not being blocked.

If you didn't mess with the switch and just cleared the jam, then take it back to where you bought it for a replacement

Posted on Apr 17, 2009

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How do you take apart a shredder it does not go forward

when my Aurora- AS662C shredder wouldn't go forward I assumed it had paper jammed into the blades -with it unplugged of course ,I removed 5 screws (back does not release) used tweezers to remove the jammed paper. When I initially pried it open- an off wt. plastic bar type thing fell out of it's place (on right side ) I set the plastic bar into it's place(if you look at you'll see how it set's into place, carefully closed the top making sure the bar didn't move and replaced the screws. I then ran papers through it -worked like new ! I almost bought another one and was about to throw it out ,figured I didn't have anything to loose . Best of luck -hope this helps

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Hi, my Aurora AS1002MSB is jammed and it will only go in reverse. Is there any way to fix it?


Move the power switch to AUTO (l) position and depress the manual forward button for five seconds to clear paper blockage. Make sure the paper is engaging sensor located in the center of the shredder opening.

Good luck....

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Aurora AS1219 When a sheet of paper is fed the machine it runs but sounds like the motor is grinding. Remove the paper, it sounds the same. Is there a motor on the marked I can get?

I was having the same problem with my shredder. I called customer service; I was informed it was the gears on the inside of my shredder. My shredder is no longer under warranty. Don't open your shredder to repair it yourself because it will void your warranty. However, she is mailing me out the part I need for a small fee. Their customer service number is 1-800-327-8508 in the USA and international only 1-310-793-5650. I do hope this help you!

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I have an Aurura model A S 860 C paper shredder. It only runs in reverse.? Help

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Our Aurora AS1712X paper shredder is jammed in a couple of places with paper so badly that we cannot free the jam and the tooth wheels cannot turn freely. Is there an easy way to clear the jam?

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If you can't get the paper shredder up and running, it looks like you might have to pick up a new paper shredder. Paper shredders can be pretty cheap though, great guide to cheap paper shredders here:

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The shredder will not cut the paper. the motor

I just had this problem. I took the screws out from the bottom of the shredder and opened it up, take a look and see if there are any cracks around the frame that surrounds and holds the shredder in place, if so you have to glue the crack so the frame is stable again.(the crack/break in the frame prevents the paper from cutting because the teeth on the shredder are not fitted properly). hope this helps.

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How do I lubricate a Aurora AS702MX shredder?

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second, if it is a light duty machine, with plastic parts, then pass some waxed paper through the shredder to clean and lube the heads, this also works for your 3 hole punches.

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2 Answers

Aurora Shredder AS501X-MS ---- Won't start

Leave the shredder plugged in and lift it from the bucket. Then, being VERY CAREFUL to keep your fingers safe, use a pencil to push in a small switch on the left side of the unit and try feeder a small piece of paper down the middle. If this works, next look into the bucket with the round front facing you. Down the left side there is a piece of plastic that extends out from the wall about 1/4 inch and down into the bucket. The switch on the unit lines up with that plastic extension and must be able to push in that side switch.
A couple of things could prevent the switch from being pushed in.
1) Make sure that the plastic extension in the bucket is not broken. It extends about 1/4 inch from the wall and starts about 1 1/4 inch from the top. If not, then the side switch is not engaging.
2) Make sure that the unit is placed in the bucket in the right direction. Front of unit should be on the same side as the rounded front of the bucket.
3) Make sure the unit is sitting fully in the top of the bucket and is not held up higher by improper placement.
4) If you use a plastic or paper bag in the bucket, make sure that the plastic 1/4 inch extension is still prominent. Make a small **** in the bag if you must.

If you are quiet as you place the unit in the bucket. you should be able to heard the side switch do a little click.

Hope this helps...

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2 Answers

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I just fixed a similar issue. My AS702MX shredder fell off my desk while I was emptying the basket. When I tried to use it after that it only ran in reverse, not in auto/forward (it was not jammed). This meant that the motor was still working. Since this shredder is so old, no longer under warranty, and not working anyway, I decided to open it up. I unscrewed the 5 screws on the bottom (that's all), then the plastic covering opened up. While looking at the shredder from the top (without the plastic cover) you will see a small black plastic trigger mechanism in the middle (this is what the paper hits to start the shred) this piece will push a copper filament onto the motor to complete the "auto" circuit. Well the fall had caused the plastic trigger to dislodge on one side... I popped it back into place and closed it up, and its working fine now. It was really simple to fix.

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