Question about Dell Dimension 5100 (D51L1) PC Desktop

2 Answers

CD Drive problems

About a month ago when they would click on the cd drive d they would get the message D:\is not accessible, and I can click on e drive and it comes up with a blank white screen, but doesn't see the information. I thought it was spyware / virus, but after I removed all of them it still has the problem. I even tried replacing the cd drive and cable. That did not fix it. I booted in safe mode and d drive worked and e drive gave me the error message. I rebooted and was looking at the properties and then I clicked on the drive and it worked. So I put a different cd in it and it did not work. Now when I put a cd in the other drive and click on it, it will come up with a blank screen like it does not see anything, but it might show up as seeing something after 5 minutes 30 minutes or an hour. One thing I notices when I replace the cd drive was on the motherboard it had several capacitors that had a slight bulge to them like I have seen when the motherboard was going out, but this doesn't act like that. I was looking at the properties on d drive and I clicked on the volume tab and clicked on populate and I hear the drive start to spin. I clicked the drive and it works I can see the information and open up the file, but when I put a different cd in or reboot I have to go through the same process. It works on both drives. Now I need to figure out how to fix it where I don't have to do that and it works normal. I can receive CD information but I can not send to CD or "A" drive to a disk. I get an message saying it is not accessible. How do I fix it. I have tried to reset my drivers and it goes to the C drive. In the settings, I have a check mark by auto network notification and DMA. Should I check the sync data transfer also?

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  • Otisandme Mar 26, 2008

    Please give me step by step instructions on how to fix my cd and a drive problem. I checked in device manager and updated driver and it shows a path to the d drive but excepts it in the c drive. It shows the hardware version not available but is working properly. What does that mean? I can get info from these drives but can not send anything to the drives.

  • Otisandme Mar 27, 2008

    CDROM - cd-Rrom drive and floppy disk controllers - standard floppy disk controller. I have a dell dimension resource CD to run a diagnostics on my system but I don't know enough about it to run the test. However, I did read that drives can be pushed from one drive to another and is fixable. It sounds like if I werre smart enough to run the test, I could fix the problem. Please help with exact step by step instructions and maybe I can fix it. Thanks.

  • Dave MacPhee
    Dave MacPhee May 11, 2010

    In device manager, and in the driver file details, what is listed? Please be specific.

  • Dave MacPhee
    Dave MacPhee May 11, 2010

    if you disable one of the drives in the bios, does the other work ok? Also, make sure all drivers are up to date. Does the device status in the properties dialogue box show any errors? In the device manager, are there any errors beside the drives?



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  • Expert
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To run the dell diagnostic from CD, do the following:

Insert your Dell Resource CD into the CD or DVD drive.
Turn the computer off.
Press the Power Button to turn the computer back on.
Press F12 once every three seconds until the message Preparing one-time boot menu or the Boot Device Menu appears.
Press the Down arrow until CD/DVD/CD-RW Drive is highlighted, then press Enter.
Press the Down Arrow until Dell Diagnostics is highlighted, then press Enter.
Press the Down Arrow until 32-bit diagnostics is highlighted, then press Enter.

Posted on Mar 28, 2008

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I'm wondering about the Master/Slave jumpers on the 2 units. On any ide cable that has 2 drives (CD, DVD, HD)... one must be jumpered as Master and the other as Slave.

Hope that helps...


Posted on Mar 26, 2008


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1 Answer

D drive is my CD writer drive. when I try to access the D drive I get the following message. D:\ is not accessable. The drive is not ready

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why not try it some other way? :-)

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When you try to write data to an optical disc, you may experience any of the following symptoms:

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Hi RC2935
Try this and see if it will help you 
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Delete the upper and lower Filter or witch is available close window and restart the PC it will work  
This is common on the Acer, HP,Toshiba etc,etc  
if you need help let me know 
kind regards mervin


Sep 24, 2008 | Computers & Internet

1 Answer

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gud luck

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