Question about Nokia N70 Cellular Phone

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Stuck on nokia start up screen

Hi i downloaded mcaffe anti-virus and did a update then i turned my phone off and on again and it wont pass the nokia theme iv'e done a firmware updats so dont think can send it to them now and cant even use the format feature what can i do please help

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  • tobinmadanha Mar 28, 2008

    i updated my symantec software and switched off my phone. i then switched it on and its stuck on startup screen displaying nokia on the screen. i tried pressing *3 and send key at the same time but nothing is happening. can you help

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Try this:
Take your SIM card out.
Make sure your phone battery is fully charged.
Press * 3 send at the same time and turn the phone on. Keep them pressed until the reset screen appears.
Give it time to reset.
Yes! I know. You need someone to press the ON button.
------------------------
Tip! Only use one Anti Virus Application on your phone.

If the above doesn't work try another update. (it may have mis-updated).
Before updating software you should check that there's a newer version of software available.

WARNING
When updating software on Mobs, be sure to:
HAVE A FULLY CHARGED BATTERY INSERTED;
PUT IT ON GENERAL PROFILE;
TURN OFF YOUR PIN NUMBER;
CONNECT YOUR CHARGER TO YOUR MOB AND SWITCH IT ON;
DO NOT ----- DO NOT ---- TOUCH YOUR PHONE WHILE THE UPDATE IS GOING ON;
THIS CAN TAKE 30 MINUTES OR MORE.
And obviously don't unplug the phone from the PC.
Be patient, you may have to do a restart or two on your mob afterwards. Even remove the battery to get it going again (not recommended). But give it plenty of time.
--------------------------------------
It is also wise not to use your PC while updating software, just in case the PC freezes.
If the PC freezes during an update, you're up the creek without a paddle...

I did an update on a Sony Eric 810i it took nearly two hours.
--------------------------------------
More... Your phone turns itself on and off, sometimes more than once while updating software, you should leave it well alone during the update.

Posted on Mar 26, 2008

  • Raysagem
    Raysagem Mar 26, 2008

    Remove Anti Virus from your phone, then update via Nokia PC Suite. Then reinstall AV. If you need one!.

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