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Can't get past the setup screen. after answering setup questions, it cycles back to setup. tried with no drive - same prob.

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I whoud try turningit off then back on

Posted on May 03, 2010

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Posted on Jan 02, 2017

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Hello,

This sound like a frustrating issue for you. The important questions are, do you have your photos backed up anywhere else? do you have anything of dire importance on the Photobank you can't afford to loose?

If you answered yes to the first question then try resetting the device and if it fails simply replace it. If you answered yes to the second question then try resetting it, then contact me with your location(Country, State, City) and I can recommend a data recovery facility near you to help retrieve the information from the internal drive.

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Cannot get past the align setup.


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Is this a brand new laptop? If so it appears windows has crashed and you will need to use the recovery CD/DVD. I would take it back if it's new as that should not have happened so quickly with a new computer. If it is used and you don't have a recovery disk then it gets a little more difficult.You will need to get a windows system disk or install disk and boot up with this in the laptop to load windows whatever into your hard drive and set your laptop up to run on the new drive. Here is Microsoft's tutorial on how to install and set up windows:http://www.microsoft.com/windowsxp/using/setup/winxp/default.mspx
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oh..you have encountered the "Blue Screen of Death" - BsoD . This s a general prob in Windows systems. Try formatting ur drive and reinstall the OS. The bad sectors in ur HDD wud have caused such a blue screen. 

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Does it have a floppy drive? if so, check if there is a floppy disk in the drive.

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1 Answer

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you might want to check your harddrive in your laptop. it might not be working properly. another thing to try is to take the hard drive off and plug it back in. that might solve your prob. if not than you need a new hard drive.

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