The cd rom get stucked between the dvd drive and the keyboard.
When we were inserting the cd rom the cd got stucked between the dvd drive and underneath the keyboard.
we pressed eject but they tray ejected without the cd. we tried somany times but this problem is continuing.please help.
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If in case the cd was not recognized upon loading it to the computer you may do the following to check wether the cd is faulty or the cd drive.
Verify that the correct disc (CD/DVD) is used when prompted to insert the disc.
For programs on DVD, verify that the drive containing the DVD is a DVD drive and not a CD-ROM drive. Most DVD drives will have DVD printed on the front of the drive. For programs on DVD, consider the following:
DVD drives can read both DVD's and CD's.
CD-ROM drives can read only CD's.
If multiple disc drives (e.g., CD-ROM and CD-RW, or DVD and DVD-RW, or CD-ROM and DVD-RW, etc.) exist on the computer that can read the disc (refer to the items under Step 2), insert the CD or DVD into the other drive and try the program again.
If you are attempting to install a program and the installation does not begin after inserting the CD/DVD into the proper drive, refer to the program's instructions for the installation procedure.
Clean the CD/DVD in the following manner:
Place a small amount of nonabrasive liquid soap on the shiny side of the CD/DVD.
Using your fingertips and warm water, gently rub the soap on the CD/DVD in a circular motion.
Rinse the CD/DVD thoroughly and dry it using a clean, soft T-shirt or lint-free towel. (Do not use paper towels or tissue paper.)
Try to use a different CD or DVD in the drive to see if that disc can be read.
If possible, insert the problem CD or DVD into the DVD or CD drive of another computer to see if the issue persists.
you can try opening it with paperclip if it's stuck. Straighten the clip and locate a small pinhole on the drive it and insert the clip in. You might need to push the paperclip in an out a few times to eject the drawer.
CD drive is messed up. You should not have to open the case. I take a paper clip and stretch it out. Then insert it into the pinhole of the cd drive. You have to push kinda hard to get the drive to pop open.
insert the cd rom or dvd rom into the its drive, click run then browse, choose the cd rom drive or the dvd rom drive as the case may be and click on setup and press the enter key on the keyboard; a wizard will appear on the monitor to guide you through, follow its guidance and sure you will install it.