Question about Logitech 967461-0403-PK Keyboard/Mouse

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My mouse sensor is not working properly

My mouse is not working properly,it's optical sensor is not detecting the surface,the pointer on the screen is not moving ,can you suggest me a solution ,

thankyou in advance

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6 Suggested Answers

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Posted on Jan 02, 2017

  • 20 Answers

SOURCE: I need an instruction leaflet or manual to see how to get it working

Have you checked the manufacturers website? They usually carry PDF's for user manuals

Posted on Feb 28, 2008

The Machine
  • 788 Answers

SOURCE: Dell optical mouse problem

Good mice are cheap. If you spend a little more you can get a much more comfortable mouse, or even a laser mouse as opposed to an LED. I suggest mice from Logitech or Microsoft. The cheap Dell mice they send with systems are not the best, we've had dozens of them fail here in the office.

Posted on Aug 20, 2008

  • 1 Answer

SOURCE: Logitech Marble Mouse became erratic then stopped

Nope have to throw it away and buy another. I've had this same problem every 3-4 months: works fine then it disappears from device manager then it works again at random. I end up replacing it after my curser stops moving for minutes at a time. After a few months the replacement does the same thing. My 5th replacement will be Kensington, Logitech apparently sucks

Posted on Sep 27, 2009

jim4984
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SOURCE: My Gigaware optical mouse's cursor won't move

Sounds like the laser failed. Return it for replacement.

Posted on Mar 16, 2010

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SOURCE: My mouse optical mouse is

Change battery. Uninstall the mouse software from the device manager. reboot and see if that doesn't help. If you have a setting problem, try finding HP mouse in the control panel and see if you can change the jumpy situation.

Posted on Jul 06, 2010

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2 Answers

Does this mouse need a pad?


Almost all optical mice need some sort of padding. When you use an uneven surface or something with multiple colors, the optical sensors mistrack and you will note your mouse (curser) will bounce around the screen. An evenly colored mat works well.

Apr 12, 2011 | Compucessory Wireless Optical Mouse...

2 Answers

Pointer drifts to the left left of the screen


Try to use a decent mouse pad. Optical mice are often confused by certain surfaces.

Mar 05, 2011 | Gyration Ultra Cordless Optical Mouse

1 Answer

Mouse alive, hardware detected but no pointer operation


Usually pointer gets locked due to malfunction of photo diode! the diode will detect the movement of the light produced by a optical mice! Dont bother get a new optical mouse!

Jan 14, 2011 | A4tech A4 OP-620PS2 3D Optical Mouse PS/2

1 Answer

The mouse pointer will randomly shoot to the edges of the screen, making it difficult to use and almost impossible to play video games... I'm using a 2006 Macbook pro with version 10.5.8 osX


I've always had this problem with using optical mice on high-gloss surfaces. My fix is to use a sheet of paper (not glossy photo or magazine paper, of course) or other flat surface for a mouse pad if I must work on a shiny table.

At the bottom of Macally's web page for the dotMouse is the following information:

"* optical sensored DotMouse functions best on surfaces with details for tracking (e.g., wood, plastic, cloth etc.)
It may not function on reflective, repetitive pattern or non-visible detail surfaces (e.g., glass)."

If this is not your issue, try dampening a cotton swab with isopropyl alcohol and using it to gently wipe off the lens on the bottom of the mouse. Maybe there's some lint in there that waves around as you move the mouse and generates spurious movement information.

Dec 12, 2010 | Macally dotMouse (DOTMOUSEMM)

1 Answer

My mouse pointer is running all over the screen! I have tried to change the settings but no change. Please help. Annoying as heck!


first check batteries. second blow off the mouse optics with canned air third, use a mouse pad, as shiny desk surfaces will sometimes cause this. cheers

Aug 25, 2010 | Innovera Mini Wireless Optical Mouse...

1 Answer

Sir, i want to know about the optical mouse in detail. what is the important point of it to use. thanks, tin


Hi,
Optical mouse was developed by Agilent Technologies and introduced to the world in late 1999, the optical mouse actually uses a tiny camera to take 1,500 pictures every second. Able to work on almost any surface, the mouse has a small, red light-emitting diode (LED) that bounces light off that surface onto a complimentary metal-oxide semiconductor (CMOS) sensor.
The CMOS sensor sends each image to a digital signal processor (DSP) for analysis. The DSP, operating at 18 MIPS (million instructions per second), is able to detect patterns in the images and see how those patterns have moved since the previous image. Based on the change in patterns over a sequence of images, the DSP determines how far the mouse has moved and sends the corresponding coordinates to the computer. The computer moves the cursor on the screen based on the coordinates received from the mouse. This happens hundreds of times each second, making the cursor appear to move very smoothly.
Optical mice have several benefits over wheeled mice:
No moving parts means less wear and a lower chance of failure.
There's no way for dirt to get inside the mouse and interfere with the tracking sensors.

Increased tracking resolution means smoother response.
They don't require a special surface, such as a mouse pad.

Although LED-based optical mice are fairly recent, another type of optical mouse has been around for over a decade. The original optical-mouse technology bounced a focused beam of light off a highly-reflective mouse pad onto a sensor. The mouse pad had a grid of dark lines. Each time the mouse was moved, the beam of light was interrupted by the grid. Whenever the light was interrupted, the sensor sent a signal to the computer and the cursor moved a corresponding amount. This kind of optical mouse was difficult to use, requiring that you hold it at precisely the right angle to ensure that the light beam and sensor aligned. Also, damage to or loss of the mouse pad rendered the mouse useless until a replacement pad was purchased. Today's LED-based optical mice are far more user-friendly and reliable.

Thanks and regards,
Anil.B.R

Aug 18, 2010 | Computers & Internet

2 Answers

MY Logitech mouse at times will not move the cursor when on the desk but when I move it to another surface, such as my jeans, it works. Any ideas?


Opticals mouse do not work on properly on Red surface or black surface. It would also not work on a Transparent surface. Possibly the laser beam coming from the mouse gets absorbed by these surface color. Hence you need to use a surface which can reflect back the laser beam, so that the mouse pointer would move properly.


Hope this information was helpful.

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Oct 13, 2009 | Logitech WIRELESS OPTICAL CORDLESS MOUSE...

4 Answers

Logitech mx518


To work around this problem, turn off the Enhance pointer precision feature: 1. Click Start, click Run, type control mouse, and then click OK. 2. Click the Pointer Options tab, click to clear the Enhance pointer precision check box, and then click OK.
Also see this article from Logitech.

The surface on which you use the mouse plays an important role in its tracking. The optical sensor must use the pattern on the surface to track the position of the cursor. Therefore, using the mouse on a glass or otherwise see-through surface will inhibit the ability of the sensor to track the cursor. Also, if you are using the mouse on a reflective surface, such as a mirror or shiny metal desk, you may experience tracking problems. In both these situations, try using the mouse on a mouse pad or piece of paper. By using the mouse on a white sheet of paper, you can also conserve battery life. Other surfaces that have been known to cause tracking problems are:
  • Some wood grains
  • Grooved surfaces
Hope that helps! Should you have any further questions, please feel free to post them here.

P.S. - If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! rating. I would be very grateful for your show of appreciation.

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Cheers!
IrishDruid


May 22, 2008 | Logitech MX518 931352-0403 Mouse

1 Answer

Jumping mouse


I would take canned air and blow out the optical sensor on the bottom of the mouse. You could also try changing out the mouse pad. Most times when this happens something is causing the optical sensor to sense the wrong movement...i.e. dust, dirt, crumbs. Make sure to give it a thorough cleaning. Maybe use a little Isopropyl Alcohol on the sensor with a foam swab.

Feb 01, 2008 | Microsoft Wireless Optical Mouse USB...

1 Answer

Cursor problem


In the Control Panel, select Mouse and the Pointer Options tab. Uncheck “Enhance pointer precision” and the problem may go away.
Make sure you do not have a microphone enabled.

Download and install the latest drivers for your mouse.
If the problem is not corrected, then:

If that does not solve the problem, Is it a wheel mouse or an optical one? You might want to try cleaning it, as well as the surface you're working on. Also, make sure it's properly plugged in, and not loose in the port. Try a different mouse.

Please let me know how you make out.
thanks
.

Jan 26, 2008 | Computers & Internet

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