Question about RCA TH1611 MP3 Player

2 Answers

My RCA TH1702 is frozen up . I have tried to change batteries and nothing happens Help

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  • johnartellis May 03, 2010

    I tried what you suggested. The device did not show up on my computer

  • johnartellis May 03, 2010

    How do I back up my current music on MP3 so that I can up grade the firm ware?

  • johnartellis May 03, 2010

    ok. Slow answer and could have used more support.

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2 Answers

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  • Master
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Hi, insert the player into the USB port on your computer. Before doing so powered it on. Wait for a moment after plugging in to the USB port and then while still hooked up to the computer, hold down the round power/menu button on the top of the player for a few seconds. Then hold down the other silver button on the top of the player (silver button with the arrow pointing right) for a few seconds as well. After wards the screen on the player will begin to display the "please wait" message. Then removed the player from the USB port. Shut down power on the player and immediately powered it up again. Now it is working as normal.

Take care

Posted on May 03, 2010

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  • Master
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Hi,

As you have done the reset steps, now try to format your device.

  • Connect your device to your computer.
  • Right Click the device within Windows Explorer or My Computer.
  • Select the full format command.
  • After completion of format, update the firmware for the device

Caution:- Formatting the player will erase all files on the player, take back up the contents of the player before formatting.
Good Luck & Have a nice day.

Posted on May 03, 2010

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Posted on Jan 02, 2017

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Related Questions:

1 Answer

My Rca #TH1702-A won't connect when I plug it into the usb port.


Go to here: http://www.rcaaudiovideo.com/downloads/?sku=TH1702 and download either of the Firmware Updates/Restore Utility and run it on your PC while your 1702 is connected via USB.

Mine wouldn't connect and would tell me it was too full (even though I had plenty of space) and would shut down. I ran this utility, and it reinstalled the firmware and formatted the device, now it works perfectly.

May 21, 2010 | RCA Pearl TH1102 MP3 Player

1 Answer

I have a TH1702-A RCA MP3 player and when I turn it on it frozen on the PEARL screen is blocked or something. HELP!!!


Hello,

Taking out and replacing the battery might help, mostly.

There's also a trouble shoot page:
http://voxrightnow.custhelp.com/app/answers/detail/a_id/7534/session/L3NpZC83MTZlM1ktag%3D%3D/kw/TH1702/p/158/r_id/103795/sno/0

When needing the manual look here:
http://www.voxxsupport.com/images/manuals/TH1702/media/TH1702_DOC_OM_ENGLISH.pdf

I'd appreciate your vote if this helped.
For more assistance, just add a comment in this reply.

May 03, 2010 | RCA TH1101 MP3 Player

3 Answers

Rca pearl th1702-a freezes at pearl logo i cant seem to turn it off unless i take off the battery.and it will just stay at pearl when i turn it on.


Hello,

When resetting of the TH1702 doesn't help, a firmware reinstallation may be required.
Before performing the firmware update make a backup of the player's content to your computer, to have it preserved.

All support for the TH1702 is on next site:
http://support.rcaaudiovideo.com/product.aspx?product=419
Continue with Select Software Updates.
Click the bar TH1702 Downloads and select Download Here to enter the download page of Audiovox, Customer Support.

Feb 03, 2010 | Audio Players & Recorders

1 Answer

My RCA Pearl TH1702-A MP3 won't turn on or register on computers?


http://www.rcaaudiovideo.com/findmanual/?findManual=H1702&x=0&y=0

Jan 10, 2010 | RCA TH1101 MP3 Player

1 Answer

I have an RCA TH1702-A MP3 player It's only a week old. When I turn it on it says pearl'thats all. I've tried taking the battery out to reset it but this does'nt help. can you help me?


Hello,

When the player cannot be turned on, check and try next:

• Battery is empty: Try a new battery.
• Ensure the keys lock is not activated.
• Reset the player by removing and re-installing the battery.

• If the player still cannot be turned on after resetting,
perform a firmware upgrade to restore it.
• Please go to www.rcaaudiovideo.com for more details.
(See next links)

How to perform a firmware upgrade
Go to next page and read the actions for the download and upgrade:
http://voxrightnow.custhelp.com/app/answers/detail/a_id/5669
Direct to the upgrade download:
http://download.rcaaudiovideo.com/downloads/digital_audio/upgrade_website_redirects/da_fw_pearl_066f_85a9_0_sig.html


More online support for the TH1702, see the overview:
http://www.rcaaudiovideo.com/product.aspx?product=419


Success.
Need help from my side ? Just post a comment.

Nov 28, 2009 | RCA Audio Players & Recorders

1 Answer

Frozen Screen


I had this very same problem. To fix this problem you have to re-flash your RCA MP3 player with the following file: http://download.rca.com/download/RD1022_28_72_76FWUpgrade_v1002.exe My RCA Model RD 1072a as worked fine since flashing the player with this file.

Mar 28, 2007 | RCA Lyra RD1072 MP3 Player

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