Question about Microwave Ovens

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Fan in the GE microwave (over range top)

The fan went on by itself. We unpluged the microwave and plugged it in again. It says reset. After the message went off the fan went on again. We can touch high and then off and it will stop for about 2 seconds but will start again by itself. I had to unplug the microwave and we cannot use it since the fan won't go off

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  • Microwave Ovens Master
  • 8,820 Answers

Can you reply back with your full model number?

I'm suspecting you may have a failing keypad (membrane switch) on the control panel assembly.

We repair these for customers nationwide by mail for $39.95 plus part cost.

If you or someone you know wants to look into this, we have *critical* safety, disassembly, and troubleshooting info at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

If you want to do it yourself, you can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

There should also be a "mini-manual" hidden inside the unit behind the control panel, which is very helpful when troubleshooting.

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Mar 30, 2008

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I had the same problem with the fan not wanting to shut off after the repair. Once I set the clock though I was able to push the button to shut the fan off. So try setting your clock first and see if that helps.

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The first thing I would suggest is a hard reset. Unplug the unit for a minute or so. Then plug it back in, set the clock and try again.

If that doesn't work, leave it unplugged for maybe an hour.

To allow us to help you effectively (at no charge), please post a
NEW problem to FixYa, and please include your brand name and the full model number from the tag in or on the unit, your symptoms, as well as the answers to these questions:

- Did you ever spray cleaner on the controls?

- If it's an over the range type. do you always turn on the hood vent exhaust fan when you cook on the stove top?

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If you just put the fan blade back on, it will almost certainly fall off again.

The best bet is to slightly rough up the contact area of the shaft with sandpaper and use a little super glue to hold the blade assembly on the shaft, and let it set a few minutes before using it.

I always recommend that you use the hood vent exhaust fan when cooking on the stove top to keep heat, steam, and grease out of the controls.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

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At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

You can find helpful exploded view diagrams and order parts by entering your full model number from the tag on the oven here.

Feel free to contact me directly (and please remind me of your full model number from the tag on the unit) for more information & help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller, AS-EET
prototech@usa.net
http://www.microwavedisplay.com

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I always suggest that the hood / exhaust fan be on whenever you're cooking on the stove top. This helps keep grease and steam out of the controls.

The first thing to try is a "hard reset". Unplug it from the power line for a minute, plug it back in, set the clock, then try again.

Let us know if the hard reset doesn't fix it.

Otherwise, you may have a bad controller, which we may be able to repair for you.

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The first thing to try is a "hard reset". Unplug it from the power line for a few minutes, plug it back in, set the clock, then try again.

Let us know if the hard reset doesn't fix it.

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