The fan went on by itself. We unpluged the microwave and plugged it in again. It says reset. After the message went off the fan went on again. We can touch high and then off and it will stop for about 2 seconds but will start again by itself. I had to unplug the microwave and we cannot use it since the fan won't go off
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Re: fan in the GE microwave (over range top)
Can you reply back with your full model number?
I'm suspecting you may have a failing keypad (membrane switch) on the control panel assembly.
We repair these for customers nationwide by mail for $39.95 plus part cost.
If you or someone you know wants to look into this, we have *critical* safety, disassembly, and troubleshooting info at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk
If you want to do it yourself, you can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383
There should also be a "mini-manual" hidden inside the unit behind the control panel, which is very helpful when troubleshooting.
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I had the same problem with the fan not wanting to shut off after the repair. Once I set the clock though I was able to push the button to shut the fan off. So try setting your clock first and see if that helps.
first thing I would suggest is a hard reset. Unplug the unit for a
minute or so. Then plug it back in, set the clock and try again.
If that doesn't work,
leave it unplugged for maybe an hour. To allow us to help you effectively (at no charge), please post a NEW problem to FixYa, and please
include your brand name and the full model number from the tag in or on
the unit, your symptoms, as well as the answers to these questions: - Did you ever spray cleaner on the controls?
- If it's an over the range type. do you always turn on the hood vent exhaust fan when you cook on the stove top?
Try going to the breaker box and shutting off the power to the microwave for 10 minutes. After 10 minutes, turn back on and set the clock. This fixed my clock and turntable both. Apparently turning off the power resets the software in the clock.
If you just put the fan blade back on, it will almost certainly fall off again.
The best bet is to slightly rough up the contact area of the shaft with sandpaper and use a little super glue to hold the blade assembly on the shaft, and let it set a few minutes before using it.
I always recommend that you use the hood vent exhaust fan when cooking on the stove top to keep heat, steam, and
grease out of the controls.
should be a "mini-manual" (tech sheet) hidden inside the unit
control panel or hidden on the left side behind the grille, which is
very helpful when troubleshooting, testing, and locating components.
our Web site, we have a video
available showing how to remove a typical
over the range control panel assembly in under 5 minutes.
You can find
helpful exploded view diagrams and order parts by entering your full
model number from the tag on the oven here.
Feel free to contact me directly (and please remind me of your
full model number from the tag on the unit) for more information & help.
happy to help you with free advice and we'd appreciate your thoughtful
rating of our answer.
Your microwave turning on by itself is a "self preservation feature" of the GE Profile Advantium and maybe some other models. Read the manual, When your over the range oven gets warm enough, for whatever reason the venting fan comes on until a satisfactory oven temperature is reached. You are not permitted to shut the vent fan off. Also it seems a temperature near room temp must be achieved before it shuts the fan motor off, it is very annoying. We had to return our Advantium because of fan noise. I configured the ovens vent fan to the recirculate direction because we do not have a vent duct that exits the house over our range. When the vent fan acting as the ovens cooling fan automatically turned on we would have to leave the house to hear each other talk. Too bad we really liked the oven other than that major problem. G-Man