Question about ASUS (CD-S520QUIETRACK) Internal 52x CD-ROM Drive

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Dear Sir/Madam, I have a Dell notebook with an Optiarc RW AD-5540A DVD player. Now I have "error code 10" = "the device cannot start". How can this be fixed? I am not computer literate, really. thanks. Ursula

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An error code 10 error occurs when Device Manager can’t start a hardware device. This error is usually caused by corrupted or outdated drivers, so most often the solution is very easy.

  • The first solution to to restart your machine. Some error messages can be caused by a temporary problem.
  • Next, did you just install a new device or Windows update? If you did, this might have caused the problem. Either roll back the driver you installed, or use the System Restore to undo recent Device Manager changes.
  • The most common fix for a Code 10 error is to uninstall and reinstall your device drivers. If it is a USB device device is generating the Code 10 error, uninstall every device under the Universal Serial Bus controllers hardware category in Device Manager as part of the driver reinstall.
  • You might also try to update the drivers for your device, if a more current version is available.
  • You can run an update for the Windows Service Pack. There might be a patch available which will solve your error.
  • If none of the above solved your problem, you should take out your DVD drive and test it in another laptop, if possible, or connect it to a desktop computer using a converter.
  • If all of the above solutions don’t fix it, you might need to replace your DVD drive.
To update the DVD drivers, you have to search your computer manufacturer's website for the drivers. However, here's an easy way:
Use this driver scanning tool, which scans your computer for the needed drivers. It has an option to automatically retrieve them for you.

You can download this free tool from here, or directly from this link.

After you have downloaded the above file, double-click on it and follow the simple steps to install it. Then, when it asks if you want to run it, just answer yes. This is easier than manually searching, downloading and installing the drivers.
Hope that helps.
Regards,
Raspal

For Windows XP Driver Files and How-to Resources, visit XPDrivers.

Posted on May 03, 2010

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God Bless
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