Question about Microsoft Windows XP Home Edition

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My mouse doesn't move. i unpluged it and repluged it nothing happens. It was working before and now i turned my computer on it doesn't work. can you help me . lois

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  • bill macdonald
    bill macdonald May 11, 2010

    Please say what model of mouse you have.


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You may have one of two kinds of mice. One has a round green colored connector, the other one has a flat connector.

If you have the first kind, with the green colored connector( called a PS/2 mouse), shutdown your computer using the keyboard (Press the Windows key, then press the U key. Then, once again press the U key to shutdown.

Now insert the green connector into the corresponding green connector at the back of the computer. If it's already connected, unplug it and inspect whether it has any bent or broken pin inside the green connector. If not, then carefully re-insert in, taking care about the notch. Alight it with the notch on the green connector on the computer side. Both of them may have an arrow.

If you have the second type of mouse, with the flat connector (called a USB mouse), you need not shutdown and just unplug it and re-inserting it in the USB port should make it work, even when Windows is running.

If your mouse doesn't work, even after you tried the above, test it on some other computer, using the same methods mentioned above. If it doesn't work on the other computer, it's defective and may need a replacement.

Hope that helps.

Posted on May 03, 2010

  • Raspal Seni May 03, 2010

    For Windows XP Driver Files and How-to Resources, visit XPDrivers.


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