Question about Cuisinart SM-55 Stand Mixer
I just got my dough hook unstuck! The problem was the bolt at the top of the dough hook. This bolt is used to adjust the height of the dough hook. This bolt came loose while mixing and went up towards the mixer. The force of the spinning actually tightened this bolt against the mixer so when I tried to release the dough hook by lifting and turning, it wouldn't lift. The bolt was in the way! The solution is to loosen this bolt. You'll need a thin wrench that's about 15 mm. You can test loosening this bolt on the other attachments since they loosen in the same manner. You'll have to bend the white shield down slightly to get the wrench in there. It's a tight squeeze even with a thin wrench. Hold on to the lower end of the dough hook and turn the wrench counterclockwise when looking down at it. Once you loosen the bolt, you'll be able to turn the lower portion of the dough hook to lower it. Then you can lower the bolt further. Once you have them low enough, you can remove the dough hook like normal - lift and turn. Sure beats boxing it up, shipping it for repair and paying for shipping both ways!
Posted on Oct 05, 2010
I don't have a solution. Stuck dough hooks seem to be a problem on this machine. I unsuccessfully tried getting my dough hook out of the SM-55. To do this, I unscrewed the bottom portion of the hook from the top portion - which is actually a bolt. In my latest communication with Cuisinart, owned by Conair, is that unscrewing the dough hook voided the warranty. Bull. So Cuisinart/Conair doesn't have any excuses for avoiding its warranty obligations, just send it back to them without touching it.
Posted on Aug 11, 2010
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Posted on Jan 02, 2017
It sounds like it got overloaded when you last mixed dough. It will only come off the way it went on. If it has been bent on, it may need a bit of gentle encouragement.
Posted on Jan 24, 2010
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