Question about RCA TH1101 MP3 Player

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I have a TH1702-A RCA MP3 player and when I turn it on it frozen on the PEARL screen is blocked or something. HELP!!!

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Hello,

Taking out and replacing the battery might help, mostly.

There's also a trouble shoot page:
http://voxrightnow.custhelp.com/app/answers/detail/a_id/7534/session/L3NpZC83MTZlM1ktag%3D%3D/kw/TH1702/p/158/r_id/103795/sno/0

When needing the manual look here:
http://www.voxxsupport.com/images/manuals/TH1702/media/TH1702_DOC_OM_ENGLISH.pdf

I'd appreciate your vote if this helped.
For more assistance, just add a comment in this reply.

Posted on May 03, 2010

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Posted on Jan 02, 2017

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Rca pearl th1702-a freezes at pearl logo i cant seem to turn it off unless i take off the battery.and it will just stay at pearl when i turn it on.


Hello,

When resetting of the TH1702 doesn't help, a firmware reinstallation may be required.
Before performing the firmware update make a backup of the player's content to your computer, to have it preserved.

All support for the TH1702 is on next site:
http://support.rcaaudiovideo.com/product.aspx?product=419
Continue with Select Software Updates.
Click the bar TH1702 Downloads and select Download Here to enter the download page of Audiovox, Customer Support.

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