Question about Bose Companion 3 Computer Speakers
Hi. I'm getting intermittent audio on my Bose Companion 3 speaker system. Recently, I bought a universal ipod dock, and had that connected to my Bose system. I didn't have any power running to the dock while playing music (instead of powering the dock as well). Could this have caused the audio problem? Now the volume drops, sounds cuts out totally, comes back for a while, and then cuts out again. Can anyone let me know why this is happening pleease??
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Posted on Jan 02, 2017
Hi and welcome to FixYa,
Appreciate the direct "Ask Me".
Initially, the 14 seconds interval is significant. This is indicative that whatever fault it is, it is coupled to a time-based circuitry. The time-based circuitry need not be complicated. it can actually be a simple resistor/capacitor network. The capacitor takes a certain amount of time to charge and then discharge (14 seconds, 'whoomp'). Having said this, then the foremost suspect would be an electrolytic capacitor, probably low value (1~4.7uF), probably a coupler/decoupler. Of course the capacitor serving other functions could very well be the culprit as well.
Corrective measure would entail, identifying/determining which capacitor and replacement. Tedious as it may sound, each capacitor would then have to be tested for capacitance and leakage out of circuit or at least 1 leg un-soldered.
Good luck and Thank you for using FixYa.
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Posted on Dec 27, 2008
SOURCE: bose companion 3
This is a common problem it seems with the electronics within the speaker set. (Companion 3 with sub and remote pod, aka, 'puck' = help desk support term)
I bought the multimedia speaker set in 2004 and had it replaced in 2005 because the 'puck' would not turn on (no orange light nor green light.) So I called help desk and they accepted the warranty exchange and I mailed the entire system (speakers and all) back to Bose in Markham, Ontario, Canada and they sent it back several weeks later. It worked 5-6 years after that as it is 2009 now, and it has the same problem again (no light on the puck). So I called help desk again and was ran through the same tests again (on/off, power plug off, various audio inputs, etc.) and the guy said to mail it in and they'd fix it as a non-warranty item. Cost: $85(Cdn) for repair + taxes, and $39 for remote pod.
So the sound that I got to enjoy from the Companion 3 system was amazing but electronic quality is very poor. For a set that cost above most other home user sets at FS and BB, it is substandard longevity.
I like Bose and have no complaints about the sound, but I will not buy another Bose multimedia package because at $350 (in 2004), I would expect it to outlast other sets. My friend bought a Logitech speaker set from another company in 2003 and is laughing at me as he realizes this is my second set and it hasn't even lasted as long as his own set.
Posted on Mar 14, 2009
You will need to change entire power supply/distribution circuit since you have managed to fry it all with twice the voltage required by the system. Speakers should be OK only the circuitry needs to be rectified and too by a professional/expert technician ...........sodeep
Posted on Mar 31, 2009
My puppy chewed through the cord for my a/c adapter, I just took the speakers into Circuit City, and they found me a workable replacement (the replacement isn't BOSE, but it works just fine). Hope that helps!
Posted on May 07, 2009
you have to call customer service at 1-800-367-4008.Run about $35.
For the broken cable, have you tried to fabricate a new cable for it?
Posted on May 25, 2009
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