My white ipod nano still shows the "do not disconnect" icon when connected to the usb port
Hey ekse.... thanks a bunch for you help. i went on the website you gave but nothing seemed to work. the itunes icon still doesnt show up on my desktop and i cant download any songs on my ipod.... can you help again please?? :) it would mean a whole lot!!!!
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Once the iPod is attached to the iPod and USB port in the computer, an icon will appear at the bottom of the computer desktop. The icon is from removing the USB Mass Storage Device
Now, click on the enject icon and it will show which drive the USB cord is attached to. Once the icon is clicked on, the iPod will show an arrow going down and reading "OK to disconnect". Once able to disconnect, the USB cord can be removed from iPod.
Another way to eject the iPod from USB cord is through iTunes. Once anything you want sync'd to your iPod is complete, a message will appear on the iPod reading, "OK to disconnect". Just like it did on the ejecting icon on your desktop.
You can try connecting it to another computer and see if it works there. If it does then it is Windows or your computer or the USB port or driver. You could also uninstall iTunes and reinstall it and then check if it connects. If it shows up then, you can select to restore it on the info screen, it will reset it back to factory and wipe it clean.
Hi, You will need to download the latest version of iTunes. It is free. When you have done that, load all of your music into iTunes. Then connect your iPod to the computer with the internet connected. You should be able to see your iPod on the left side of iTunes. You can then click the music tab to tell itunes what music to load into your iPod.
Be sure to click the arrow next to your iPod when the syncing is finished to release your iPod from itunes. Also click the green plug icon at the bottom right of your windows screen. If you cannot see the plug, click on the white arrow until you see the green plug. Click on it and you will see your ipod listed as a mass storage device and a message asking if you want to disconnect it. Click disconnect mass storage device and wait until you see a message saying ;safe to disconnect mass storage device. Done. Hope that helps.
In order to get an Ipod to work on your computer never plug it into a USB hub. The hub does something to the power of the device that causes it to not perform, be recognized, or charge. Find a spare USB port to plug it in and see if it will find it.
USB hubs do not work on external hard drive devices. Jump drives will work on a hub
Your ipod has to be plugging into a high speed usb port, that's your problem. Don't use the usb ports on front of your computer, use the one's in the back. Those are typically high speed. If you have an older computer, you might not have high speed usb ports and you'll need to purchase an pci usb 2.0 adapter.
Once you get it connected to the computer and you sync with your library it will remove any songs that were previously on the ipod.
First, make sure you have installed the software from the iPod CD.
in any case, try to reinstall it.
Second, Try connecting to a different USB 2.0 port on your computer.
Your iPod nano might need to be reset (see page 43 on the user guide).
By the way:
If you?re using a Mac, you can also eject iPod nano by dragging the iPod nano icon on the desktop to the Trash. If you?re using a Windows PC, you can eject iPod nano by clicking the Safely Remove Hardware icon in the Windows system tray and selecting your iPod nano.