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Most probably a mechanism problem. Try to remove all sheets of paper. Take out the cartridges from the printer. Close the cover. Unplug the power supply from the printer. The power supply is the black box behind the printer where the power cord is attached. Check for any obstructions or foreign objects in the feeder. Wait at least 30 seconds before plugging the power supply back in the printer. Once printer is ready, reload the cartridges. Load about 10-15 sheets, don't load too much. Let it print the alignment page. If this doesn't help, then most probably it's a hardware issue. If this is the case, I strongly suggest you contact Lexmark Technical Support to further investigate the problem.
did you try to feed it one paper at a time? in many printers the feeder doesn't do a good job separating one paper from the rest.
another thing you can do is to turn off the printer and back on. this might get it out of the stuck status it is in.
did you check there isn't any paper stuck in the feeder?
In this Case take out the Paper from the Paper Feed Tray........ Unplug the Power Supply from the Printer.......... Remove both the Cartridges from the Printer.......... Now take a size 10 Envelope fold it so that it should become like a thin long strip........ Now Insert that Envelope on the left side corner of the Printer and move it from right to left and left to right as fast as u can for about 10 times.......... Now Insert the Ordinary Papers onto the Printer and insert both the catridges and Turn on the Printer...... Good Luck......
Firstable, you need to remove these pieces of paper from your printer. It is possible just removing a part of the printer located in the back or the bottom of it. Then you need to know that if you want to print on an envelop, it's necessary to format the printing settings. Just go to printing format and choose envelop and also the dimensions of the envelop you want to print, then after this it'll be simple.
The same thing happened to me once. Try looking near the cartridges and where you input the paper,
there might be an item stuck which makes it hard to print or load the paper. When that
happened to me, i noticed that there was a pencil stuck in mine. I
ended taking it all apart in the end, but that is only because someone
forced it in there. In the end, it worked!
If that doesn't solve the problem, try contacting the manufacturer.