Hi - If the unit is not drying nor cleaning properly, there are two main things to check first. Is the incoming water temperature at least 120F (49C)? If not, I strongly suggest that the temperature be adjusted on your water heater. Are you using rinse aid? Use a rinse agent to increase drying performance and using Sanitize or Air Dry Off mode also helps improve drying. If any proves to be ineffective, contact a professional to move forward accurately.
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Let me clarify...the dishwasher is heating but the dishes are still wet, not completely but more than my previous dishwasher. Is there a hotter drying cycle on this model?
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