Question about Microsoft Windows XP Professional for PC

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My westinghouse pc says i may be a victim of software counterfeit

I have the product key K698X-JF693-KFYHR-4GR9M-H4PJB XII-45393 model no:NB14w2 A1402UWCO62803547 contains FCCID:14L-6877 MSI MS-6877 all on a sticker on the back. so why is my sound locked and what do i do with these numbers

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If your OS is working then the sound locked has nothing to do with the product key. If it is telling you that you have not activated your OS then activate it with this number when told to do so. If that will not work, you need to call Microsoft at (888) 352 7140 if you live in the U.S. or one of these other numbers if you live outside the U.S. depending on where you live. Have the product key you now have written down and ready to repeat. Tell them the OS has not been installed on any other computer and the problem you are having. Click the link and choose the correct number. If you just have a sound issue post back.

Posted on May 03, 2010


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