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Dell Inspiron 530 lost IP address. Diagnostic

Dell Inspiron 530 lost IP address. Diagnostic says to reseat the modem. I've opened the CPU, but have no idea where the modem is or what it looks like. I see a metal box inside the CPU where the ethernet cable plugs in. Is this what I am looking for? Thanks for your help.

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  • oceansky May 02, 2010

    Hi, PC. Thanks for your speedy response. Verizon is my ISP and the tech guys there were real creative - but unsuccessful. I upgraded to FIOS, because they said they would send a guy to my home and he'd get my computer working - no go with him either. I have checked to see it the drivers needed updates and they were fine. I also tried System Restore, but on Vista the restore goes back just 4 or 5 days and I want to go back to early March. When I put in the Dell CD, it ran the diagnostic and asked me to reseat my modem. If I can't reseat the modem, I may have to try to restore to factory settings which will wipe everything off my computer, so I really want to find this modem and try the reseat. Thank you!!!



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Who is your ISP (internet service provider) and what type of connection?

Posted on May 02, 2010

  • PC-Yort May 02, 2010

    ^^whoops that was ment to be a clarification post



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