Question about Kenmore HE2 Plus Front Load Washer

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It is blinking F21 and wont work I have cleaned the drain hose and water is going through the hose there are no clogs

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Some times this happens if you are not using he2 detergent. This is sepical detergent for front loaders.

Posted on May 02, 2010

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2 Answers

My front loading Crosley washing machine is showing error code 21. What does that code mean?


Can't remember the exact error code, but my crosley front loader would not spin. I found out this was because all the water was not being pumped out. I wash a lot of dog blankets and found out the drain basket was completely blocked. I was able to remove and clean from the back and this fixed my problem. I guess it could be the pump but check this basket first. The way I did it from the back was hard so I suspect there is a better way to access the basket.

Jun 23, 2014 | Crosley CW5000 Front Load Washer

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Got F21 on the washer...what do I do?


Hello & Welcome to FixYa

F21 error is displayed when the washer is unable to drain, press PAUSE/CANCEL button twice to clear the display. After this please check the drain hose and drain pump filter for any blockages and make sure it is not clogged with foreign particles. You can also check the drain pump to verify that its working. Please get back to me if you have any other questions.

Kevin

Sep 03, 2011 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

It is FO 2 its happpend twice no papper work for it?


Hello there and thank you for choosing fixya
Depending upon the type of washing machine, you may notice an "F21" or "F02" error code. An "F21" or "F02" error code is indicative of a slow draining cycle, normally caused by a clogged or kinked drain hose. If an "F21" or "F02" error code appears, check the drain hose on the back of your washer to ensure that it is not clogged or bent. Once the drain hose has been unblocked, the error code should disappear and the machine drain properly. However, if you have a high efficiency washing machine and the error code continues to appear, make sure you are using the correct detergent; because high efficiency machines use much less water than traditional washing machines, they require the use of a low sudsing detergent. Traditional detergents may produce too many suds, which can block the machine's drain hose and lead to slower draining cycles.
Please feel free to post me a comment back if you need help with the dissasembly of this ok?
best regards Mike

Mar 28, 2011 | Washing Machines

1 Answer

Water wont drain prooperly. The machine is making "buzzing" noise and showing F21.


Hello & Welcome to FixYa

F21 error is displayed when the washer is unable to drain, press PAUSE/CANCEL button twice to clear the display. After this please check the drain hose and drain pump filter for any blockages and make sure it is not clogged with foreign particles. You can also check the drain pump to verify that its working. Please get back to me if you have any other questions.

Kevin

Feb 27, 2011 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Kept flashing f21. I hit stop. Now the door won't unlock.


You did not mention whether the washer actually pumps the water out of the washer when you are getting the F21 code. If the washer pumps the water out okay, then the pump and drain system are okay.

Excessive suds can prevent the pump from evacuating the water properly and will sometimes result in an F21. When the suds dissipate, the washer will then be able to pump out the water. Look for this type of condition if necessary.

If the drain pump runs but the washer will not drain the water, see if the washer will gravity drain. Pull the drain hose out of the stand pipe or sink and place it in a shallow pan at floor level. If the washer will gravity drain okay but will not drain when the drain pump is running then you will likely need to replace the drain pump.

If the washer will not gravity drain, then you still have a clog somewhere in the drain system. If you have not pulled the hose between the tub and the pump, then you could have a clog in this area.

If the washer does drain normally, then you could have a failed pressure switch, air pressure hose problem, wiring failure or a failed control board.

Jan 06, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

Water will flow out of the water hose from the turn off valve but no water is going in the washer and has F21 on the LED screen.


Hi


Thanks for using FixYa. Error F21 indicates long drain, this error occurs when the drain time exceeds 8 minutes. To resolve this check the drain hose and make sure it is not kinked with any foreign particles; also clean the drain pump filter for any clogs. Also check if the pump is running fine. If still the issue is not resolved after all this then you might have to replace the pump. Please do rate the solution if the issue is resolved or post a comment for further assistance.


Thanks

Rylee

Sep 07, 2010 | Washing Machines

1 Answer

My washer wont drain, says SD and blinks f-21


Sd: Suds lock. Detergent overdose. Clean out the soap dispenser. Remove the bottom panel and open the pump drain. F21: Long drain. Possible cause: Clogged filter, clogged/failed pump. Run some loads without detergent then use these amounts:
The correct amount is as follows:

HE: (2) Tablespoons Per Washload

HE 2X (double concentrated) : (1) Tablespoon

HE 3X (triple concentrated): (1) Teaspoon
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Apr 15, 2010 | Kenmore 43142 Front Load Washer

1 Answer

Kenmore HE 5t error code F21, how do I resolve this?


The F21 Error is a LONG DRAIN error. The manual tells you to check to make sure your drain hoses are not clogged or routed badly. In reality, I just had to clean out the gunk trap. It's pretty easy. Remove the front kick plate, and there is a plastic thing that you twist and pull out. Clean out all the socks and such, and twist it back in. Then clean up all the water that leaked out onto the floor.

Apr 10, 2010 | Kenmore HE5

1 Answer

F21 code on every load. cleaned out drain hose


"F21" is a Long Drain error code. This indicates that you have an obstruction somewhere in the drainage system. In most cases, this means you probably have a clog in the drain pump. The following link explains:

http://www.fixya.com/support/r1484065-f21_error_code_whirlpool_duet_kenmore

You may have something getting caught in the pump impeller and slowing it down. Included is a follow-on link that explains how to check the drain pump to clean. You may also have to remove the inlet hose that runs from the bottom of the wash tub to the inlet side of the drain pump. Debris can commonly clog in this area as well causing the drain cycle to fail.

NOTE: If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced.

NOTE: The "SUDS" error can also commonly occur with the F21 error code as this is can be generated when air is sensed in the drainage system.
If the door won't open it could be jammed due to the program being interrupted.

If you have questions about this repair, or require additional assistance, please let me know. I hope this helps you.

Nov 06, 2009 | Kenmore Elite 45986 Front Load Washer

1 Answer

Washing machine


Make sure you are using HE soap, regular soap will produce sudsing issues in front loading machines.
F21 indicates a clogged pump or a long drain. Since you are also getting a SD error indicating a sudsing issue, the water level switch (pressure switch) may have failed. If you would like to make sure the pump is not clogged, you can clean/inspect the pump filter;
  • Remove the bottom access panel (three screws along the bottom).
  • There you will find access to the pump clean-out. (Large,white screw cap)
  • BE PREPARED TO CATCH SOME WATER.
  • CAREFULLY AND SLOWLY unscrew the pump clean-out, catching and discarding the water.
  • When the water flow finally stops, completely remove the clean-out filter.
  • Inspect the clean-out filter, the drain hose from the tub as well as inside the pump impeller for any additional debris

Jun 23, 2008 | Whirlpool Duet GHW9150P Front Load Washer

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