Question about HP DeskJet 5550 InkJet Printer

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Ink light wont shut off

I replaced two new ink cartridges and now the ink light keeps flashing and it will not print. I've tried everything.

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  • VCRAIG Apr 10, 2008

    Replace two new ink cartridges and the ink light is still on and the printer will not print at all now.

  • Anonymous May 05, 2008

    I have replaced the ink cartridge and the light still flashes and the printer will not print.

  • yizo May 07, 2008

    Lights flashing, two new ink cartridges, cartridges stuck on left side.

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  • 61 Answers

You will have to change the cartridges in the store that you have bought them, cause at least one of them is with problem in the internal circuit.

Posted on Apr 19, 2008

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1 Answer

Epson Stylus PHOTO R220 red lights keep flashing


I hope this will help you :)
* Green Power light flashes- The printer is receiving a print job, replacing an ink cartridge, charging ink, or cleaning the print head.
* RED paper light is On- If the CD/DVD try guide is open, close the CD/DVD tray guide, load paper, then press the paper button. Your paper ran out or multiple sheets loaded at the same time . Load paper and press the paper butoon to resume printing.
* RED paper light flashes- Paper is jammed in the printer. Press the paper button to eject the jammed paper. If the light is still flashing , open the cover and remove all paper, including any jammed or torn pieces. Then reload paper and press the paper button to continue printing.
* RED Ink Light Flashes - One or more cartridges are low on ink. Check the message that appears on your screen to determine which cartridge is low, or follow the instructions in " Checking the Ink Supply". Make sure you have a replacement cartridge.
* RED Ink Light is ON- One or more cartridges are out of ink or not installed. If you have just installed a new cartridge, it may be incomaptible with the printer or incorrectly installed. Reinstall it or replace it with the correct cartridge
* RED Ink and RED paper lights flash alternately- The CD/DVD tray guide was left open when you turned on the printer or when printing on paper. Just simply close it/
* Green Power Light is Off; RED paperand RED Ink Lights flashing- Paper may be blocking movement of the print head. Turn off the printer, then open the cover and remove any jammed paper or other foreign objects. Turn the printer back on again. Or it may have an internal error. Turn off the printer, wait a few seconds, then turn it on again.

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All the lights keep flashing --won't print!


I removed the black ink cartridge that was REFILLED at a popular retail outfit and replaced it with a remanufactured one I bought on the web. As soon as I closed the lid, the flashing stopped and it has been working GREAT ever since. Many postings had already recommended the changing to a "new cartridge" to remedy this flashing lights and "pen failure."

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Teardrop light is flashing yellow. Green clock at left is lighted. Control panel says everything is ready but it won't print. There is no paoper jam.


Hi there,

This light that is showing the Print Cartridge Status. Here is what you can do:

If the light is on and not flashing: Check to see if a print cartridge is low on ink. If a print cartridge is low on ink, consider replacing the print cartridge. If neither print cartridge is low on ink, press the Resume button. If the Print Cartridge Status light remains on, turn off, then turn on the printer.

If the light is on and flashing: Verify that the correct print cartridges are installed.

Follow these steps:
1. Open the printer's top cover, remove the black or photo print cartridge, then close the cover.
2. Do one of the following:
  • If the light is flashing: Open the top cover, replace the print cartridge you removed, then remove the tri-color print cartridge. Go to step 3.
  • If the light is off: There is a problem with the print cartridge you removed. Go to step 3.
3. Manually clean the print cartridge.
After cleaning the print cartridge, reinsert it into the printer. If the print cartridge status light continues to flash, replace the print cartridge.if the light is on and not flashing. Check to see if a print cartridge is low on ink. If a print cartridge is low on ink, consider replacing the print cartridge.

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1 Answer

I replaced the black ink and it keeps saying replace ink cartridge. I actually went ahead and changed the color as well even though it did not ask and it keeps saying replace cartridge. HELP! I am a...


Did you replace the ink cartridge with a new one, or did you refill an old one.

Some printers have a memory and can tell which ink cartridge is in them. This prevents them from easily being fooled into printing with refilled cartridges.

Another option is that you changed the ink cartridge without following the specific guidelines for replacement e.g. To replace the ink cartridge, select replace ink cartridge from the main menu, then open the printer panel when the light flashes X number of times.

You might also try unplugging the printer for a couple of minutes the reset it.

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First, the cartridges. This printer uses a 21 for Black and a 22 Tri-Color. The 58 is a Photo cartridge that replaces the 22, not the 21. Make sure that the cartridges are properly placed in the printer. The next step is the easier one. Might sound like some work, but it is the best way to correct conflicts with HP branded printers. First, uninstall the printer from the PC completely. Use the uninstall function. When that is done, re-install the printer onto the PC and test it. This should solve your problems, as long as there is not physical issues with the printer itself.

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1 Answer

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Try lifting up the cover. If the ink level is low in a print cartridge, the Print Cartridge Status light stops flashing. If the problem is not related
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I have had the same frustrating problem.
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