Question about HP 8500 Premier All-In-One InkJet Printer

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The screen says "paper jam" , but there is no paper in it and the printer is still fairly new, still under the manufacturers warranty. what do i do to clear the problem so that i can use the printer again?

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  • 123 Answers

Sometimes ther might still be a spec of paper that will cause the problem. Are you sure the last sheet came out in full?

Posted on May 02, 2010

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Will make copy and print, but will not release the paper and will start indicating paper jam


The printer is worn out, replace the printer.
If the printer is still fairly new try to get it replaced under warranty. Otherwise many stores will let you trade in your old printer for a discount on a new printer.

May 21, 2011 | HP PSC 1215 All-In-One InkJet Printer

2 Answers

My 5600 Series Printer is fairly new and got a


Hi, How did you remove the paper jam. You might have applied a lot of pressure while removing the paper jam and that might have damaged parts in the sensing unit. If the printer is fairly new, I would recommend you to take it to the manufacture's service center and get is checked thoroughly assuming that the printer is still covered under warranty. So you the warranty period and get a free check-up.
Cheers!

Mar 27, 2010 | Office Equipment & Supplies

1 Answer

When I plug in the printer it asks to load paper to align cartridges (one is new). While doing set up, it looks like it is cleaning the cartridges, it detects a paper jam. There is no paper in the...



Forgive me for asking this, but roughly speaking about 80 to 85% of problems involving ink or toner are resolved by the following:
Are you using a manufacturer’s factory new ink cartridge or toner? I
f you are using a refilled (worst possible choice) cartridge , toner or ink, or third party cartridge (2nd. worst possible choice) that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
If you are using the manufacturer’s new ink cartridges, then please contact their technical support group. Factory new cartridges usually have warranties on them.
Don

Feb 27, 2010 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Had paper jam. Followed instructions to release



Forgive me for asking this, but roughly speaking about 80 to 95% of problems involving ink or toner are resolved by the following:
Are you using a factory new ink cartridge supplied by the manufacturer of the printer?
If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
If you are using the manufacturer’s new ink cartridges, then please contact their technical support group. Factory new cartridges usually have warranties on them.
Don

Dec 12, 2009 | HP Photosmart C6280 Printer

1 Answer

Paper jam dell 1100


hi there!

-if you have a paper jam in your Dell printer; contact your manufacturer
-if it is under warranty then you get a replacement printer for the paper jam issue.

cheers!

Oct 09, 2009 | Office Equipment & Supplies

1 Answer

Paper is jammed right behind output rollers. It


If the printer is under warranty do not do anything, call for service. If it is not under warranty carefully try using thin needle nosed pliers or forceps to reach in and remove the paper jammed inside.

Jul 25, 2009 | Office Equipment & Supplies

1 Answer

Canon MP460 Paper Jam


this is only a possible solution.make sure the paper is between 17  to 24 pounds thick.i once had a jamming problem and it turned out to be the printer which canon replaced under warranty.but in the process i learned paper thickness can make a difference. i was recommended 20 pounds by a staples employee.i hope this helps you.

Apr 07, 2009 | Canon PIXMA MP460 All-In-One InkJet...

1 Answer

Paperless paper jam


Ok, the paper jam ERROR could be due to one of the following:
  • Check for paper in the paper tray
  • Check the size of the paper in the paper tray to see if it is the same as what the printer is set for.
  • Defective D-roller
  • Debris in the paper path
  • Gears not turning or broken gear
  • Defective paper tray
  • Broken input sensor flag
  • Defective input sensor board
  • Defective system cable 2
  • Defective system board
  • Exit Sensor flag (Fuser)
  • Exit Sensor board (Fuser)
  • System cable 1
If there is no bit of paper or debris stuck in the rollers, it would indicate something more serious, and in need of servicing. If your machine is under warranty, I suggest you take it back to the shop and get it replaced or repaired under warranty.
If your warranty has run out, then you'll either have to get it serviced or buy a new printer (whichever works out cheaper for you)

Hope that helps!

Sep 12, 2008 | Lexmark E320 Laser Printer

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