Question about HTC Hero Smartphone

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My new t-mobile Hero receives via linskey when on Nevis or in Antigua. the minute I get to my present home on Montserrat(I am UK citizen & my phone is from England) I get no contact on my phone unless I am at home using my wifi.I do not want that as I have a pc at home. I need to be able to use it when out of the house. We have Cable & Wireless on island (LIME). Is the problem with them? If so what do I need them to do?

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  • Geraldine Guest May 02, 2010

    I pick it up OK in the house on my wifi system (pointless as I am using my pc for emails anyway at home) and can pick up when passing a wifi area.
    However, when I am using my phone ordinarily on island I get nothing! Weird or wot? Ge


  • Geraldine Guest May 03, 2010

    Will take it further with C & W. Thanks.

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  • Master
  • 1,284 Answers

Hi, first of all i think there is no network within you home area and this problem should be from Cable & Wireless, and you have to contact them to resolve the issue..

Take care

Posted on May 02, 2010

  • Shehu Pro
    Shehu Pro May 02, 2010

    Hi, since you can pick it up with your wifi at home, then the network is not strong enough with your home area for the phone to pick it up itself without the help of the wifi..

    Take care


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