Question about Sony Playstation 3 (PS3) Console

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Ps3 wont read discs, have tried to restore system but still no good

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  • 2,200 Answers

Hi,

This is a very common problem with the PS3 and is caused by a problem with the laser on the Bluray drive which is malfunctioning and can no longer 'see' or read the game disk properly.

The PS3 uses a dual laser system. This consists of either a dual refractor type lens or two entirely seperate lenses depending on which pickup is fitted to your particular system. One laser is for reading ordinary DVD disks and PS2 disks and the other for Bluray and PS3 games.

The symptoms you describe are quite typical of a failure of one or both of these lasers.

For more information on how to resolve the problem please have a look at this FixYa Tip on the subject.

Many thanks for using FixYa

Posted on Sep 22, 2010

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1 Answer

Ps3 freezing and disc wont read and skips


Hello,

You can try the steps below. Its from PlayStation Forum:

1. Turn off Playstation®3.
2. Hold the power button down; the system will turn on and turn off once again.
3. Once the System has been shutdown, re-press you finger until you hear 2 consecutive beeps
4. When you hear the 2 beeps take finger off power button.
5. You will be prompted to plug in your controller via USB and then hit the PS button
6. The Recovery menu will pop up.

The current Recovery Menu supports:
• Restart System: Restarts the PLAYSTATION®3 System.
• Restore Default Settings: Reset all system settings back to default.
• Restore File System: Checks for corrupt/missing system files.
• Rebuild Database: Rebuilds the OS for the PLAYSTATION®3.
• Restore PS3 System: Fresh restore; Deletes everything and starts from Scratch.
• System Update: Update the PLAYSTATION®3 System

If the above steps still does not solve the problem, then I think will have to update your Ps3.

Update your PS3 (in the settings menu the 1st option).

Go on the internet browser on the PS3 then go on the menu press triangle then on one of them there are delete cookies and the delete the others as
well as cookies.

You could also try this as well: put the PS3 on then press the eject button (with no disc in) then hold it and switch the PS3 off at the back with your finger on the eject button still holding it, then put it back on and the fan test should be working this may cool it down. It might be over heating.

But if your problem is not still solved, then maybe you should call sony for further assistance.

The most common reason for the PS3 not reading discs is a bad drive. The following website sells the drives and does installs:

store.richspsxparts.com/wiiredvddr

This drive should fix any reading issues you are having with your games, or issues inserting your games or ejecting them (or lack thereof). This is the entire DVD drive assembly mechanism replacement for your PS3 including a new laser. If your discs are not ejecting, or you cannot insert a disc -- or you can insert a disc but it will not load, this is what you need to get your PS3 going again!
Hope this will help...

Take care.
I wish you good luck

Aug 05, 2011 | Sony Playstation 3 (PS3) Console

2 Answers

My ps3 wont read disks, it spools up then stops.


Hello,

you can try the steps below. Its from PlayStation Forum:

1. Turn off Playstation®3.
2. Hold the power button down; the system will turn on and turn off once again.
3. Once the System has been shutdown, re-press you finger until you hear 2 consecutive beeps
4. When you hear the 2 beeps take finger off power button.
5. You will be prompted to plug in your controller via USB and then hit the PS button
6. The Recovery menu will pop up.

The current Recovery Menu supports:
• Restart System: Restarts the PLAYSTATION®3 System.
• Restore Default Settings: Reset all system settings back to default.
• Restore File System: Checks for corrupt/missing system files.
• Rebuild Database: Rebuilds the OS for the PLAYSTATION®3.
• Restore PS3 System: Fresh restore; Deletes everything and starts from Scratch.
• System Update: Update the PLAYSTATION®3 System

If the above steps still does not solve the problem, then I think will have to update your Ps3.

Update your PS3 (in the settings menu the 1st option).

Go on the internet browser on the PS3 then go on the menu press triangle then on one of them there are delete cookies and the delete the others as well as cookies.

You could also try this as well: put the PS3 on then press the eject button (with no disc in) then hold it and switch the PS3 off at the back with your finger on the eject button still holding it, then put it back on and the fan test should be working this may cool it down. It might be over heating.

If after trying the above options and it still does not solve the problem, then maybe the lens is weak and that's why it cannot read any disc.

But if your problem is not still solved, then maybe you should call sony for further assistance.

I wish you good luck.

Jul 16, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Wont read disc


Hello,

You can try the steps below. Its from PlayStation Forum:

1. Turn off Playstation®3.
2. Hold the power button down; the system will turn on and turn off once again.
3. Once the System has been shutdown, re-press you finger until you hear 2 consecutive beeps
4. When you hear the 2 beeps take finger off power button.
5. You will be prompted to plug in your controller via USB and then hit the PS button
6. The Recovery menu will pop up.

The current Recovery Menu supports:
• Restart System: Restarts the PLAYSTATION®3 System.
• Restore Default Settings: Reset all system settings back to default.
• Restore File System: Checks for corrupt/missing system files.
• Rebuild Database: Rebuilds the OS for the PLAYSTATION®3.
• Restore PS3 System: Fresh restore; Deletes everything and starts from Scratch.
• System Update: Update the PLAYSTATION®3 System

If the above steps still does not solve the problem, then I think will have to update your Ps3.

Update your PS3 (in the settings menu the 1st option).

Go on the internet browser on the PS3 then go on the menu press triangle then on one of them there are delete cookies and the delete the others as
well as cookies.

You could also try this as well: put the PS3 on then press the eject button (with no disc in) then hold it and switch the PS3 off at the back with your finger on the eject button still holding it, then put it back on and the fan test should be working this may cool it down. It might be over heating.

But if your problem is not still solved, then maybe you should call sony for further assistance.

I wish you good luck

May 09, 2010 | Microsoft Xbox 360 Console

1 Answer

Wont read the disc .my sony playstation 3 wont read any disc.


The PS3 has a special Recovery Menu, which you can access in the following way:
1. Turn off Playstation 3.
2. Hold the power button down; the system will turn on and turn off once again.
3. Once the System has been shutdown, re-press you finger until you hear 2 consecutive beeps
4. When you hear the 2 beeps take finger off power button.
5. You will be prompted to plug in your controller via USB and then hit the PS button
6. The Recovery menu will pop up.

The current Recovery Menu supports:
• Restart System: Restarts the PLAYSTATION 3 System.
• Restore Default Settings: Reset all system settings back to default.
• Restore File System: Checks for corrupt/missing system files.
• Rebuild Database: Rebuilds the OS for the PLAYSTATION 3.
• Restore PS3 System: Fresh restore; Deletes everything and starts from Scratch.
• System Update: Update the PLAYSTATION 3 System

From the above select option "Rebuild Database". After PS3 has executed this DB rebuilding operation, the disc games will be visible again in the menu.

Apr 07, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

It turns on but will no longer read discs.


Hello,

You can also try the steps below. Its from PlayStation Forum:

1. Turn off Playstation®3.
2. Hold the power button down; the system will turn on and turn off once again.
3. Once the System has been shutdown, re-press you finger until you hear 2 consecutive beeps
4. When you hear the 2 beeps take finger off power button.
5. You will be prompted to plug in your controller via USB and then hit the PS button
6. The Recovery menu will pop up.

The current Recovery Menu supports:
• Restart System: Restarts the PLAYSTATION®3 System.
• Restore Default Settings: Reset all system settings back to default.
• Restore File System: Checks for corrupt/missing system files.
• Rebuild Database: Rebuilds the OS for the PLAYSTATION®3.
• Restore PS3 System: Fresh restore; Deletes everything and starts from Scratch.
• System Update: Update the PLAYSTATION®3 System

If the above steps still does not solve the problem, then I think will have to update your Ps3.

Update your PS3 (in the settings menu the 1st option).

Go on the internet browser on the PS3 then go on the menu press triangle then on one of them there are delete cookies and the delete the others as
well as cookies.

You could also try this as well: put the PS3 on then press the eject button (with no disc in) then hold it and switch the PS3 off at the back with
your finger on the eject button still holding it, then put it back on and the fan test should be working this may cool it down. It might be over heating.

If after trying the above options and it still does not solve the problem, then maybe the lens is weak and that's why it cannot read any disc.

But if your problem is not still solved, then maybe you should call sony for further assistance.

I wish you good luck.

Mar 28, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Wont read discs


hi i have the same problem with my ps3 60gb i rang sony and they told me to restore it so i did but it didnt work so then they told me to do a full system restore but just as i was about to confirm it i asked will this delete all of my data and they said yes and they told me how to save all my data (over 30 games of data) onto 8gb memory stick2_bing.gif so i backed up all my data then i did a full system restore i am just waiting 3 hours. they said if it still doesent work they will send me a brand new 60gb ps3 so at the moment i want a brand new ps3 so fingers crossed mine is totally fu%&*d but i hope this helps everybody and p.s. dont try fixing this yourself because you wont ever get a 60gb again and you will have to pay a lot for a new ps3 and i might be getting a 60 gb ps3 for free :)
once i have restored it i will update you by tonight.

Oct 15, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Wont play ps3 games


try restoring your ps3. My ps3 wouldn't read disc, but since I restored it it's now reading discs. Go to system settings on you're home screen. Then go to restore ps3 system & then go to full restore. It will take 3 & 1/2 hours but it could fix you're problem.

Aug 16, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Wont read disk


PS3 is The amazing device by sony but it has some common problems like Disc read Error etc.... Good news is that these all problems can be repaired with the help of DIY Guides, one such guide available at PS3 Repair Blog

Dec 06, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

Ps3 update 2.5


This is a major problem caused by this update, some wont read discs, other wont load the menus. Consult the Sony website for updates or solutions but a popular solution is to enter recovery mode on the ps3, which restarts ps3 totally but formats the ps3, losing data. If you think this is viable, i have linked to the process but here it is:

Turn off Ps3
Hold the power button down; the system will turn on and turn off once again
Once the system has been shutdown, re-press your finger until you hear dual beeps
When you hear the 2 beeps remove finger power button
You will be asked to plug in your controller and press the ps button
This will enter recovery menu, which is:

Recovery menu
- restart system
- restore default settings
- restore file system
- rebuild database
- restore ps3
- system update

Each setting does a different function, consult the manual or PS3 site for consequences but be warned: YOU RISK LOSING ALL DATA IF YOU DO THIS. BACK IT UP. This is not a proven fix for this issue as it is the update which seems to have totalled many PS3's but has proven effective and worked when my discs stuck on title screens, i selected first restart system, then restore default settings the 2 times i have done it and it fixed the ps3 but i lost all of my data.

Nov 03, 2008 | Video Game Consoles & Games

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