Question about RIM BlackBerry Bold 9700 Smartphone

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I keep getting the bbm icon on my home screen even when i havent recieved a bbm

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Hi there lightskin

Your problem is software related, install the software you recieved with your phone, then do a software update via the software, takes about 2/ hours,

* Do not remove your simcard while updating
* Make sure it is fully charged
* Do not recieve or make any calls while updating, (in other words use a simcard of the same service provider which is new and has not been used by any one,

thank you and let us know if there is any other problems

Posted on May 02, 2010

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