Question about Kenmore 24032\24036 Top Load Washer

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Kenmore washer 11020712990 series 70 top loader, does not spin.

The washer will wash, rinse and drain, but will not spin. If I open and close the lid, it will start to spin during that spin cylce. I have replaced the switch and that was not the problem. After testing and watching the wash cycle, it still does not spin unless I open and close the lid to get it started. Would appreciate anyones help. Thanks.

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This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump

removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.#######) and you'll see a list of major sub-components with diagrams and parts.


The Kenmore / Whirlpool top load uses a reversing motor to initiate the pump for draining and the transmission to spin.

If it will drain but won't spin the problem is likely in the transmission. "Neutral Drain Assembly".

See the Whirlpool / Kenmore Service manual for top load direct drive washers.

WHIRLPOOL INST AND MAINTENANCE INCLUDING HOW TRANSMISSION WORKS

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf


WHIRLPOOL TRANSMISSION DESCRIPTION AND SPRINGS

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/2550f737b3129b0c85256b0600504738/$FILE/787772%20%234.pdf


Those cams/gears etc. in that assembly keep the washer from spinning until all of the water is pumped out and then go into spin mode.

When ours had the same problem (wouldn't start spinning unless the lid was raised and lowered again) we looked at the transmission parts list (available on a number of sites) and on the Whirlpool site (Whirlpool makes Kenmore) and noticed that the one of the cams in the neutral assembly which is supposed to have a small spring, didn't on ours when we tore the transmission apart again. (Third time was the charm.)

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf

Found the part number for a kit (Whirlpool part number 388253 Neutral Assembly) for $15.00 and replaced the cams and gears.

In order to get the transmission out, you have to remove the cabinet, the fabric dispenser and both agitators. The top agitator uses a plastic 1/2" drive bolt (a 1/2" socket extension works well).

You don't have to remove the drum.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

Lay the machine down (after disconnecting power and hoses, remove the pump (two clips), the motor (two screws hold two clips on the motor), lift and set the motor aside.

Remove two 1/2 inch bolts for the motor mounting plate and three 1/2 inch bolts for the transmission.

Pull the transmission, remove the clutch (there is a spring clip that holds the clutch on the main agitator shaft), remove the 8 screws carefully the transmission holds 15Oz of 80-90 weight gear oil (non detergent gear oil from a local auto parts dealer), remove the clip holding the main spin gear on and check the plastic
cams.

If the cam that should have a spring doesn't, or the others look damaged, or the main spin gear is damaged the washer won't go into spin mode.

If that's the problem, install a Neutral drain kit, put everything back together carefully and the problem may be solved.

As an aside, fixing ours cost less than $30 including 80-90 weight gear oil vs. $170 for a new transmission.

Posted on May 02, 2010

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My Kenmore Washer model: 110.49962603 stops during the rinse cylce. All the buttons were turned off after one cycle except the time button. It displays F28 on Time Estimated Remaining button. How can I fix...


By what you have stated, it sounds like a lid switch failure. The lid switch has to be closed for the drain and spin cycle on your washer. If the lid switch is faulty, it will act as if the lid is not closed. On this model, make sure the lid hinge screws are tight. If the screws are loose, the hinge might not activate the lid switch.

A quick check you can do is to jump the lid switch and see if it will drain. If the washer operates, the lid switch needs to be replaced.

To jump the lid switch you need to unplug the washer and open the console. I have provided you with the instructions for opening the console below. Once you have the console open, locate the connector for the lid switch. Place an insulated jumper between the gray and tan wires. Not the green it is a ground and will cause a short. After inserting the jumper make sure it will not touch anything metal, plug the washer in. Start the washer in a drain cycle. If the washer drains and spins, you need to replace the lid switch. Do not leave the jumper in while you are waiting for the part. The jumper is only of the test.

To you replace the lid switch you have to remove the cabinet of the washer. The instructions for that are also in the image below. Once the cabinet is removed you can take the screws out securing the lid switch and remove the harness from the clips along the underside of the cabinet. Then reinstall the lid switch in the reverse order. Before you reassemble the cabinet, please read the instructions for installing the cabinet provided in the image.

I hope this is helpful. Please reply below if you need further assistance.

Jan 23, 2018 | Kenmore HE2 Plus Front Load Washer

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I have a Kenmore model # 13212200 it will agitate but will not drain or go to the rinse or spin cylces. I have tried by closing the lid as well when trying to got the next cylce. Is it my control panel?


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:

http://www.searspartsdirect.com/partsdirect/part-model/Kenmore-Parts/Washer-Parts/Model-11013212200/0582/0153200?pathTaken=

and you'll see a list of major sub-components with diagrams and parts.

Newer model Whirlpool / Kenmore washers use a Lid Switch as a safety device. Unless the switch senses that the lid on the washer is closed, the washer will neither agitate nor spin.

Older models only used the switch during the spin cycle.

Try to bypass the Lid Switch by removing the Console and jumping the two outermost pins on the switch.

This is a Whirlpool PDF on how these washers operate. It has a diagram on jumping the switch as well as a detailed section on how the transmission works.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf


It also has a troubleshooting guide.

To bypass the switch, you only have to disconnect the power to the washer, tilt the console back, unplug the switch and using an short piece of insulated wire, jump the two outermost contacts on the connector coming from the console and plug the washer back in.

Following is a description of how to gain access to the console and how to remove the cabinet if necessary.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=131&osCsid=913ba652cd504fb162f87d892bcb427b

With the jumper in place, try to re-start the washer.

If it works, the Lid Switch is a relatively inexpensive part and only requires you to access the console and remove the cabinet.

Oct 26, 2010 | Kenmore Washing Machines

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lid switch stops machine from spinning when the lid is open, Make sure the lid is fully closed. Loose screws on the lids right side not holding metal arm properly, or the arm is not positioned properly (the end which is pointed down when the lid is open needs to be slightly farther away from you, towards the back of the machine, to actuate the switch fully: or the lid switch itself which is underneath the top,

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Washer wont spin


hello,

The washer will not spin/rinse if it cannot drain the tub first. To start with check the drain pump for any clogs/obstructions; also check the drain hose for any blockages.

After this is done check the drain pump motor and drain pump, also check the wire harness from the CCU (central control unit) to drain pump and replace the part that has gone bad.


thanks.

Aug 29, 2010 | GE WBSR3140DW Top Load Washer

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The washer only goes thru the wash cylce. It will not rinse or drain the water


It sounds like you probably have a defective lid switch. Try pushing it down with a pen or something if you can see it, if the unit will spin. It will not go into a drain cycle if the lid switch is defective. Hope this helps MJ

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Rinse problem


Sounds like a timer issue. Try this, Yes it sometimes works. Spin the timer knob vigorously six to ten complete turns. It may be that the contacts are stuck together and this frequently frees them. Timers are expensive, so this is worth a try. Good luck.

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If the timer hangs at points in the wash cycle, and you can manually advance, then the timer continues to run or runs shortly before hanging again, then the timer is bad and needs to be replaced.

Jan 24, 2009 | Kenmore 24032\24036 Top Load Washer

1 Answer

Washer will not spin but will wash and rinse butr not spin


Hello jammob
Welcome to fixya.
I'm Huuum and happy to assist you,

You said, your washer will not spin ,but will wash and rinse but not spin

WASHER WON'T SPIN

• Is the drain hose clogged, or the end of the drain hose
more than 96 in. (244 cm) above the floor? See the
Installation Instructions for proper installation of drain hose.
• Is the lid open? The lid must be closed during operation.
Washer will not agitate or spin with the lid open.
• Is there excessive sudsing? Always measure detergent.
Follow manufactureCs directions. If you have very soft water,
you might need to use less detergent.

If none of the above resolves the problem try this!

How old is the range?
And the model number?

Threat it like an error code.
This can reset the system.
pull the plug out to cut the power for 5 minutes. (If you can not reach the plug turn the breaker off).
Then restart the washer.

It's like rebooting your computer when its acting strange!
Usually it corrects some error problems if they are not serious.
Or they are sometimes just a glitch.

If this does not remedy the problem, then the lid switch could be bad.
Let me know how it works out.
Please remember to leave arating when you are finished
Thank you
Huuum

Sep 26, 2008 | Kenmore 24032\24036 Top Load Washer

1 Answer

Washing wont spin or drain it stops after rinse


slowly open and close the lid and listen for a clicking sound. most washers have a lid switch that clicks when closing the lid. if this switch is bad then the washer will not spin or drain. depending on what brand of washer you have.

Jul 06, 2008 | Washing Machines

1 Answer

My washer does not drain after the rinse cycle


Open and close lid, listen for 'clicking' sound. If no 'clicking' sound, replace lid switch.

May 31, 2008 | Whirlpool Washing Machines

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