Question about HP Pavilion ze2000 Notebook
You ca try this step,turn the computer off and then tapp the F8 key repeatedly as soon as you release the power button after pressing it .Keep on tapping the key until you get a black screen that says advance boot menu option.Then select safe mode and hit the enter key ,wait till it takes you to the log on screen.Once you are there click on admininstrator and hit enter key.It should take you to the desktop where you can see the icons and the start button .Then click on start ?all programs?accessories?system tools and then system restore.It will take time for the restore page to come up and once its up click on restore my computer to an earlier time and then click next.Select a date when you think that the computer was working fine and the date that you select should be in bold.Then click on nesxt next to exit from the wizard ,you will find that the computer restores and then the computer restarts and takes you to the normal screen.If the restore is succesuful then it will take you to windows.If it does not take you to safe mode then instead of the f8 key tapp the f11 key until it says system recovery (recovery is the only way that the issue will be taken care of)click on next until you get a screen that has advance option ,then click on it and then select destructive recovery?click next the recovery will start on its own and then once it complets 100% click on restart and then when it comes back you will have to follow the onscreen instructions like selecting the state timezone etc.Please not that recovery formats the hard drive and takes the computrer back to its original factory settings.So it wipes out whatever u have added after you bought the computer.
all the best
Posted on May 10, 2010
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Posted on Jan 02, 2017
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