Question about Philips 32FD9954 32 in. HD-Ready Plasma Television
We went away for a few days and now the television will only display a blue screen with the message: "The ASTB needs to download new software." . . . plese be patient." and "Send a refresh from the head end".
It has been like this for at least 18 hoirs now.
Hey there bethymofo, the problem is with your cable box. Your TV is fine. You should contact your cable provider but most likely result is to bring in for a new replacement. Good Luck!
Posted on Mar 25, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Apr 30, 2014 | Office Equipment & Supplies
Jul 11, 2011 | Samsung LN-T4061F 40 in. LCD HDTV
May 22, 2008 | Panasonic PT-50LC14 50" Rear Projection...
Apr 07, 2008 | RCA D61W20 61" Rear Projection Television
Aug 27, 2007 | Motorola Mobility RAZR V3i Cellular Phone
2,191 people viewed this question
Usually answered in minutes!