Question about Philips 32FD9954 32 in. HD-Ready Plasma Television

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Needs to download new software

We went away for a few days and now the television will only display a blue screen with the message: "The ASTB needs to download new software." . . . plese be patient." and "Send a refresh from the head end".

It has been like this for at least 18 hoirs now.

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  • 201 Answers

Hey there bethymofo, the problem is with your cable box. Your TV is fine. You should contact your cable provider but most likely result is to bring in for a new replacement. Good Luck!

Posted on Mar 25, 2008

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Posted on Jan 02, 2017

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Basic LCD monitor and TV troubleshooting guide:
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