Question about Vitamix 36000 Work Top Blender

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Vitamix 36000 series blender: how do you take apart the base?

The base is comprised of two pieces, gray and black. how do you split the case?

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4 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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cactus bob
  • 267 Answers

SOURCE: blender blade not turning, rotating piece on base not connected

this is getting more and more common there is a part between the motor and the drive gear that snaps for no reason . its job is to snap if the blades jam as a "fuse" to save your house from a overheating ,jammed motor . the problem is there are no parts to buy to fix this . if its new take it back to where you bought it . otherwise shipping it 2 ways for repair to the factory is sometimes as much or more as a new blender ........ i would recomend you do one of two things : go to a goodwill or other type shop and get a nice vintage blender , it will last forever ! or move up to a vita mix . its costly but it will realy last you ... this new made in china junk is just bad news even when it has the kitchen aid name on it . its still the same junk ..... good luck........ Please if this answer helped , please rate this 3 or 4 stars . and keep me in the paid answer department . A 1 or 2 may knock me down into the unpaid ranks. Thanks Cactus Bob .

Posted on Mar 24, 2009

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stonephoenix
  • 563 Answers

SOURCE: blender turns off

I work for Black & Decker appliances and have more than 10 years experience with small appliances.

Anytime you smell something burning while using an appliance that isn't suppose to heat food, something is wrong. You shouldn't smell any foul odors emanating from a blender. The fact that it shuts off while pureeing something as simple as oatmeal indicates that particular blender is defective.

If you contact the manufacture they will be able to inform you as to your warranty eligibility.

I hope I've provided you useful assistance and that this information allows you to make an informed decision as to how to proceed from here. Please be sure to vote on my response. I hope I've earned a good rating from you today.

Please let me know if I can be of further assistance.

Posted on Jun 18, 2009

  • 7 Answers

SOURCE: Plastic pieces on glass jar and base are worn out and shaved down

I did the same thing. Order parts at thegourmetdepotco.com -- This problem is caused when you put the rubber gasket underneath the blade instead of above it. This causes two problems: 1. It lifts the teeth on the jar away from the teeth on the drive gear, which can grind down and break off the teeth, and 2. If the drive gear contacts the rubber gasket, it will melt the rim of the drive gear. In the future, to reassemble the jar after cleaning, first put the rubber gasket on the jar, then the blade, lastly screw on the base ring.

Posted on Jan 26, 2010

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1 Answer

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Give them a call and ask for a local service agent.
To speak to someone about having your Vitamix product serviced, please call 800.848.2649.

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check here:

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Don't know about 30-40 years old????

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We just had this problem.  Called VitaMix and they talked about resetting the thermal protection switch inside.  They suggested lifting the base down firmly, but gently, on the counter to help the internal switch reset.  I did it while they were on the phone and, sure enough, the machine came back to life.  Hope this helps.

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Vita-Mix 5000 blender shuts off under heavy blending loads.


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My Vitamix 3600 plus has same problem. Result of detachment of rubber coupling between lower splined socket from blade shaft. This is a tough rubber molding that takes tremendous punishment through years of smoothies. Mine showed some rust on the bottom of the blade shaft, where it parted. I tried gluing back together with super glue and tried to eyeball it. Of course it was off by a few degrees. When I reassembled and turned it on, what a racket of vibration! But it held. Amazing. Obviously not good to go though. So I took assembly all apart and redid it, chucking the shaft and the lower nut in the lathe. This time, all true on axis. Glue held for about a week. Right now I am regluing, this time with epoxy. We'll see how it holds up. And meanwhilst, I'm researching replacement parts! I'm not too optimistic about the epoxy.

May 28, 2008 | Vitamix 36000 Work Top Blender

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