Question about Acer AL1715 17" LCD Monitor

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Plugging into a laptop

I unplugged our Acer AL1715 monitor from our computer and have plugged it up to a laptop for a 2nd screen but it just keeps flashing different solid colours and the on/off button and all others don't seem to be working. Help?

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When you have strange problem like this, first thing to check will be the power supply section, look for caps with bulging or leaking. Please example of failed ACER here so you will know what to look for.
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Posted on May 03, 2010

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I am unable to turn the screen off and the Menu button, actually, none of the buttons on the screen works. It constantly shows the Volume in the centre of the screen and I cannot remove it. Please help! ...


If none of the button are working then it could mean that one of the buttons is stuck or there is an issue with the board on the monitor itself.

Unplug the monitor from power and the computer. Make sure none of the buttons are stuck down, plug only power back in to the monitor and see what it shows. Plug it back into the computer and check to see if the problem returns

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Either sleep timer is on or the refresh rate is set higher then the screen to handle or scheme is not set for laptop.

you can right click on main screen to access display and advanced options.

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We are seeing this same "issue" with this model regularly. If there is no screen and No led/lights, then the power supply has gone out.
It appears on that model there is an external power supply.
Google the model number of the Monitor for replacement parts.

Plug something into the same outlet and verify the outlet is good.

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its look like your lcd panel is getting break down. need to take to service.

May 19, 2009 | Acer AL1715 (Black, Silver) 17" LCD...

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Try booting into the safe mode (On boot, hold down F8). Your problem may not occur in this mode. Then switch back to normal mode. If you happen to have an S or yellow compositte video cable, try hooking up your computer TV-out to TV (any). If problems still remains your video card (or onboard video) or monitor cable are suspect.

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Hi there, You do have a Hardware Problem, a Electronic Parts. If the scree is fine for about a minite and then goes black again then you may have a cold solder on the board of the monitor or a defective parts on Horrizontal Section for your screen. You may need to repalce some electronic parts. TY

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3 Answers

Acer AL1715 17" LCD Monitor


Certain versions of the Acer AL1715 monitor had a problem with the VGA socket. Specifically, the plastic case around the socket was not wide enough. The plastic interfered with the plug and so the plug did not seat properly. I fixed several of these monitors by shaving off some of the plastic with a dremel mototool. A hand file would probably work as well. You have to remove the plastic back to do the job.

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