Question about Microwave Ovens
You can see and hear a video of how a turntable motor should sound when you rotate it by hand: http://www.youtube.com/watch?v=rPSWi_z7M58
If yours won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.
To replace either, you need to unplug power, then remove the bottom cover of the oven, as you're looking up from the stove top.
If you or someone you know decide to work on it, we have *critical* safety, disassembly, and troubleshooting info at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk
You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383
There should also be a "mini-manual" hidden inside the unit behind the control panel, which is very helpful when troubleshooting.
We're happy to help and we appreciate your thoughtful rating of our answer.
Posted on Mar 30, 2008
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Posted on Jan 02, 2017
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