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I cannot get the black cartridge to move to the center so that I can replace it now. I have windows XP and have had no problems in the past. My printer is HP DeskJet 882C.

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Try unplugging your printer, and plugging it back on. Then open the cover to remove the catridge in the normal procedure.
If this fails then it means something has just blocked the way for your catridge to rail back into place, check if anything is out of place (compared with the norm you used to see).

Posted on Mar 25, 2008

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New ink- the alignment failed The color maybe ok but the black is printing too light- Both cartridges are new Advice?


Both cartridges are new?..Might be old/clogged stock.
Step 1:
  1. Open HP Solution Center.
    • Windows XP: On the Windows taskbar, click Start, click All Programs, point to HP, and then click HP Solution Center.
    • Windows Vista: On the Windows taskbar, click the Windows icon (), click All Programs, click HP, and then click HP Solution Center.
  2. Click Settings, and then click Printer Toolbox.
  3. Click the Device Services tab, and then click Clean the Print Cartridges.
Step 2:
Manually need to clean print head nozzles:
Take out both cartridges.
follow the youtube link for cleaning procedure...

https://www.youtube.com/watch?v=p0tm8dNeE2A

Try for align...

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I have a four in one Lexmark x5630 printer and have replaced cartridges with brand new black and colour 36 & 37xl. The printer won't even print a test page - just says that cartridge error co


The problem could be due to a communication failure between one of the printheads (cartridges) and the All-In One (AIO) or by a short in one if the printheads. Please follow the steps below to identify and fix cartridge issues:

  1. Make sure the printer is on.
  2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-In-One is busy. Note: If the carrier does not automatically move to the center, turn off the printer or unplug the printer from the power source and then carefully slide the carrier to the center.
  3. Remove both cartridges from the carrier.
  4. Close the printer cover.
  5. Re-brick your printer by pulling out the power supply - black box behind the printer where the power cord is plugged in to, and re-plug after 30 seconds.
  6. When the printer turns on, reinsert one cartridge first. Close the printer cover and check for any errors.
  7. If no error appears, reinsert the other cartridge. Close the printer cover.
  8. Replace whichever cartridge is causing the error to appear with a new genuine Lexmark cartridge. Try to print a document again to verify that the problem is fixed.
Try to contact the store where you bought the new cartridge(s) and have them replace it. You may also contact Lexmark Technical Support Center for assistance (especially if you're using genuine cartridges).

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1 Answer

How to reset the ink level of my hp officejet 6500


Checking ink levelsUse one of the following methods to check the ink levels. Method one: Check the ink levels from the HP All-in-One The ink level is displayed on the main screen of the control panel display. Locate the two icons that represent the print cartridges. The icon on the left is for the color cartridge and the icon on the right is for the black cartridge.
  • The exclamation mark (! ) symbol indicates a low ink level.
  • The question mark (? ) symbol indicates the product cannot determine the status of the print cartridge. This might be because the cartridge is refilled.
Figure 1: Ink levels on the control panel displayc01362755.gif 1 - Exclamation mark indicates low ink in the color cartridge 2 - Ink level in the black cartridge is OK Method two: Check the ink levels from the computer using the HP ToolboxFollow these steps to check the estimated ink levels using HP Toolbox.
  1. Make sure the product is on and connected to the computer.
  2. Open HP Solution Center .
    • Windows XP: On the Windows taskbar, click Start , click All Programs , point to HP , and then click HP Solution Center .
    • Windows Vista: On the Windows taskbar, click the Windows icon (c01364735.gif ), click All Programs , click HP , and then click HP Solution Center .
    • Windows 2000: On the Windows taskbar, click Start , click Programs , point to HP , and then click HP Solution Center .
  3. Click Settings .
  4. Point to Print Settings , and then click Printer Toolbox . Printer Toolbox opens.
  5. Check the ink levels displayed on the Estimated Ink Levels tab.
Figure 2: Estimated ink levelsc00670267.gif

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Model Cannon MX310 - replaced ink cartridge, both black and color. Window states, check ink - black and color. Will not work. Replaced with new cartridges again. Still will not work


Is the carriage unit moving?If not the carriage motor is defective.If moving the problem is in the carriage unit or logic board assembly.

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I have a HP Deskjet 882C printer and for the past month we are having problems printing text (B&W). We have removed the black ink cartridge and it still has a lot of ink in the cartridge. When we put a...


To clean the HP Inkjet print cartridges from the HP Toolbox, using a Windows operating system, perform these steps:
  1. Double-click the HP Toolbox icon on the computer screen.
  2. Click the Printer Services tab.
  3. Click Clean the print cartridges and follow the directions on the screen.
If the print quality improves after completing this sequence once, but the quality is still not quite good enough, repeat procedure. Start at Step 1, or click the Clean Again button on the final cleaning window. If this process does not improve the print quality, the HP Inkjet print cartridges might be low on ink. See the document that is provided with the black HP Inkjet print cartridge for instructions about how to use the ink level sensor to determine if the cartridge is low on ink. Replace the HP Inkjet print cartridges, if appropriate.

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1 Answer

Ink cartridge assembly not going to correct posy to replace black


Remove the cartridge and put it back in. If still it doesn't work, try to do head cleaning and nozzle checks consecutively from the computer.

Start -> Control Panel -> Printers & Faxes (Windows XP) / Printers (Windows Vista) -> Printer Icon (right click) -> Printing Preferences -> Maintenance

You should be able to see nozzle check, click it and follow the prompt. Line patterns that corresponds to the colors of the ink cartridges would be printed. If breaks on the black pattern or no black appears at all, continue with head cleaning. Try to do this about 3 times until all patterns are complete.

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The ink cartridge had jammed the carrier and prevented it from moving. I stuck my little finger in the bottom of the carrier, pushed the cartridge up a bit, freed the carrier and was able to move it manually. I replaced the cartridge and all the messages went away. The printer now works as it should. Must have been a bad cartridge.

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Dell AIO 924 - Can't get the Print In Black Only option to work


I had this problem. It's actually very easy to fix:

- Print -> Properties
- Go to "Advanced" tab
- "More options"
- Deselect "Use color cartridge for all black printing"
- Select "Use black cartridge to print black and white"
- Click "Ok"

You should be able to select the "Print in black and white" option now and stop all the frustration!

Anthony

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