Question about Bose (321GS) System

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Bose 321 won't eject DVD

I have a Bose 321 system in my motor home and the DVD will not eject, any suggestions ?

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The dvd system is built around a pc style dvd rom drive. You can remove the top cover by prying the back center up and sliding the cover back then off. Remove the metal bracket that holds the drive in place and then remove the drive. the front tray cover should pop off as you remove the drive. There is a eject hole in the front that if you put a paper clip into it will release the tray. That way you can get your dvd back. I refurbish these drives and I may have one for sale. Contact me if you would like to send the unit in to me i can complete the repair for 85.00 Bose does offer a repair service if you call them at 1-800-999 2673

Posted on May 04, 2010

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Llevalo a un centro bose de reparacion o abrelo tu mismo fijandose y apartando cada tornillo de un lugar especifico probablemente se atoro la charola o necesite un poco de aceite en los engranes tambien revisa las pilas o apagalo y enciendelo saludos

Posted on May 02, 2010

  • coolhh Sep 20, 2010

    I got the same problem. What I did was, unplug the power cord, wait for 2 mins, plug it back and just hit the eject button, DVD out and the problem solved.

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Hi Donna,

Please do be frustated.

Your lovely Bose has problem with its mechanism that cause load / unload totally out of order. If you hear some noise while you turn on the bose or when you hit some buttons, it is telling us the motor still work. Now we need to check the broken gears ( or other mechanism linkage).
If you able assemble this Bose, go ahead to find and fix it mehanism ( you may need some parts replacement.

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