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My lens wont close

Hello my name is BobbieJo, but my lens on camera wont close when i try to try to take picture. I tryied to turn it off and still the same thing is happening,,,When I turn it on it the lens wont open when I turn it off the lens is doing the same thing... i just got this camera about a 2 months ago and i havent had this problem before..I like this camera alot and i hate to go and pay for another one...so cna you please help me out on this ...

Thank you:
Bobbiei-Jo

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Romrt offers a good start to your problem. Make sure you have fresh batteries. Typically, however,t he lens won't move because it has become obstructed by a foreign object such as sand or other particles. If this is the case, you should take it in for repair. What is the model? Did you buy it new?

It sounds like you did not buy it new so it may not be under warranty. Sometimes you can unstick a locked zoom lens by applying gentle pressure. If your camera lens opens and closes automatically when turned on, apply pressure (very lightly) while turning it off to see if you can unstick it.

Posted on Mar 28, 2008

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BobbieJo ; just make sure your battries are full charge .

Posted on Mar 28, 2008

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oh you silly boy,,,,,we have all done that in our time,,,what you have done is knock the lens gearing out of wack,,,well its busted for good,, as it may well be,,, but if you genteelly push on the lens when you turn off the carera it may help it to "jump" back into gear,,,but it may not!!!!
it may also help it if you stand the camera on its lens and turn it on and off a fuw times as well, once its back in the right place on its gearing it should be ok,,,,however you may need to have a camera shop try to fix it,,but thats very price and it could be cheaper to just buy a new camera,
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Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

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Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

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You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea

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