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My lens wont close

Hello my name is BobbieJo, but my lens on camera wont close when i try to try to take picture. I tryied to turn it off and still the same thing is happening,,,When I turn it on it the lens wont open when I turn it off the lens is doing the same thing... i just got this camera about a 2 months ago and i havent had this problem before..I like this camera alot and i hate to go and pay for another one...so cna you please help me out on this ...

Thank you:
Bobbiei-Jo

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Romrt offers a good start to your problem. Make sure you have fresh batteries. Typically, however,t he lens won't move because it has become obstructed by a foreign object such as sand or other particles. If this is the case, you should take it in for repair. What is the model? Did you buy it new?

It sounds like you did not buy it new so it may not be under warranty. Sometimes you can unstick a locked zoom lens by applying gentle pressure. If your camera lens opens and closes automatically when turned on, apply pressure (very lightly) while turning it off to see if you can unstick it.

Posted on Mar 28, 2008

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BobbieJo ; just make sure your battries are full charge .

Posted on Mar 28, 2008

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