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HP Pavillion - DVD & CD drive will not open!

I have a HP Pavillion a340n with the following:
-2.60 GHz
Intel Pentium 4 Processor with Hyper-Threading Technology

-512 MB PC2700
DDR SDRAM memory

-120 GB
Ultra DMA Hard Drive

-CD-RW Drive
48x24x48x max. speed

-DVD-ROM drive
16x max. speed

-Intel Extreme
Graphics 2 with up to 64 MB shared video memory

My CD and DVD drive will not open. My DVD drive has been stuck for a while. The Sims 2 Double Deluxe DVD-rom has been stuck in there for months. Now, my CD drive won't open either. It makes a whirring noise, like it is TRYING to open and then the whirring noise, like it is thinking. I can hear it trying to eject, but nothing happens.

I'm not the brightest crayon in the box, so please be very specific in answering or I will probably get confused. It's a blonde thing ;]

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  • Master
  • 1,705 Answers

More or less in the centre of the draw front of both drives you should see a small hole.

Get hold of a paper clip and straighten it out, or use something similar, and press it into said hole. It should release the drive draw.

Posted on May 02, 2010

  • dgsturt May 04, 2010

    A thought comes to mind, the hole is in the front of the disk drive, usually below the drawer, often in the middle but can be off set.

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