Question about Toshiba Satellite A135-S2386 Notebook (PSAD6U-01D00D) PC Notebook

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Laptop went on hang mode, while re-booting asking for password.

Not able to start laptop. It is asking boot password. We have not set any password.??/

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Hello,
If you forget your Windows password or if your password expires, you must reset your password before you can log on to your computer. This article contains two methods that you can try to reset your password so that you can log on to your computer again. These steps only work if you have previously created a password reset disk for the computer, or if you can log on as an administrator to assign a new password to your account.

If you do not have a reset disk or cannot log on as an administrator, unfortunately, you may have to reinstall Windows XP and all other programs that were installed on the computer before you can use the computer again. This is for security. Without these safeguards, anyone could reset a password to anyone else's computer and gain access to private information.



Please mention which operating system you are using.
If you are using Windows Vista or Windows 7 then their is no way to get in other than reinstalling the operating system.
In XP their are two ways to change the password.
1st method - Restart the system and when you see the computer manufacturer's name Dell or HP or any other start tapping the F8 button 5 to 8 times. A menu will come. Choose the safe mode option and then press enter on the next screen on selection of the os. Your computer will now show u a new account by the name of administrator. If you had an admin password then u won't be able to get in here either. But most people dont have this so log in to this account and go to the control panel and you will be able to remove the password for your own account. Restart system and you are good to go.
2nd method ( Required only if you have a password for this hidden administrator account )
Boot from the Windows XP cd. When the cd stops loading at a point press Enter on the first screen, then press F8 to accept the licensing agreement and then press R for repair. When the repair process starts and you see Windows being loaded press Shift and F10 together, the command prompt will open up. Type the following command.
net user user name *
(user name means whatever ur username is that appears on your login screen)
after this the computer will ask u to type a password so just type any password. Better to type a really short one becasue when you type the password on this screen you won't see the cursor moving or your password being typed in.
Press Enter after typing the password.
It will ask you to retype the password. Again the password would be visible when you type.
Press Enter and it will tell you command completed successfully. If it does not work then retype the commands again carefully. Just make sure u type a short password, probably a one letter password and u wont have any issues.

Please let me know if you have any further questions or concerns.
Thanks.

Posted on May 05, 2010

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