Question about Yahoo Messenger
You need the following OS to support Messenger
Windows 2000 / XP / 2003 / Vista / XP64 / Vista64 / Windows7
If that is not an issue read on.
The problem is probably due to a mal-function of the uninstall software.The Yahoo Messenger uninstall software is notorious for leaving files and fragments behind creating conflicts with the incoming software
Close all programs when uninstalling / downloading and uploading.
If you tried to uninstall the old Yahoo Messenger program from the Control Panel and failed to back it up with a visit to the 'C' drive, you may have old software conflicting with the incoming software trying to share the same folder.
If you have Vista the whole Messenger folder should have been removed during the uninstall.
Start > Computer >> Local drive (C) >> Program Files >> Yahoo >> Messenger. - The Messenger folder should have been deleted and not seen. If the Messenger folder is still visible - delete it.
If you have a pre-Vista OS, the Messenger folder remains, and inside, only one sub-folder should be seen. This is the 'Profile' folder and contains all the message history. All other software should have been deleted.
Manually delete any other folders and files before moving on
If you have Vista you may be denied being able to delete folders - in this case you will have to disable the 'User Account Control'
Start > Control Panel (Home) > User Accounts and Family Safety > Add or remove user accounts > Continue > Go to the main User Account Page > Turn User Account Control On or Off > Continue > Uncheck control box > OK
Download 'ccleaner' and run it through a couple of times,using the factory settings and the 'Run Cleaner' control until 0 bytes are seen to be cleaned following a scan
Run the 'Registry' from the left hand toolbar but 'Save' any changes after opting to 'repair' errors.Never make changes to your Registry without saving the information.
Re-start your computer
Download Yahoo Messenger from here.
Posted on May 03, 2010
Make sure you have Administrative priveledges. If you're the only log in you do.
also consider using the beta version of Yahoo email which has messenger built in
Posted on May 02, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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